Production Support Methodology

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Production support in agile / scrum software development

    https://www.extremeuncertainty.com/production-support-agile-scrum/
    Production support or maintenance means maintaining a system once it has gone to production, i.e. it has been released to customers. This generally takes the form of fixing production incidents. Something goes wrong and you need to do a production change.

Agile and Production Support Best Practices - eimagine

    https://www.eimagine.com/agile-and-production-support-best-practices/
    Jul 17, 2014 · For production support, we have found that there are a few key principles and practices that make all the difference. These include: 1. Identify a Bug Fix Team. Charging your entire development team with addressing production issues can slow (or completely stop) progress on new projects.

5 Keys To Unlocking Value From Production Support

    https://www.bitwiseglobal.com/blogs/5-keys-to-unlocking-value-from-production-support-2/
    Aug 24, 2015 · One of the most important activities that any enterprise looks to achieve is keeping their systems running 24×7, also termed as Production Support. It is an extremely crucial link seen by business to ensure efficiency. So it becomes all the more important to run Production Support …Author: Sharvari Hongekar

The Agile Coach on Production Support - CollabNet

    https://resources.collab.net/blogs/the-agile-coach-on-production-support
    Apr 08, 2014 · One of the biggest struggles I’ve seen in organizations adopting Agile is in the area of Production Support. Every organization that has a product to support has to manage this. It’s a critical part of the business. There’s a lot of responsibility to manage a 24/7 Production environment.Author: Collabnet Versionone

Accenture designs a leading ERP production support model ...

    https://www.accenture.com/t00010101t000000z__w__/jp-ja/_acnmedia/accenture/conversion-assets/dotcom/documents/global/pdf/technology_11/accenture-erp-production.pdf
    and then leveraged a repeatable production support enablement methodology based on Accenture Delivery Methods for SAP. This approach ensured that the procedures, tools and people were ready to support users as soon as they logged onto the system for the first time.



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