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https://www.projectmanagement.com/blog-post/19646/A-checklist-to-setup-a-post-production-support-team
This checklist will help project managers to complete the tasks that are required to setup the post production support team successfully. This transition should also be part of the overall project plan and the tasks have to be included in the schedule. The signed contract is in …
https://docs.google.com/a/umich.edu/document/d/1Q8xKuE4RFvQkhHBiNTUP5if0YByQLfRTZheo2wb9lmA/edit?usp=sharing#!
11 rows · The ITS Production Support Plan describes standard support and service-specific …
https://www.doit.state.nm.us/docs/project_oversight/proj_mgmt_templates/DoIT_OperationsAndSupportPlanTemplate.doc
Coordinate this schedule with the overall project schedule to ensure that end user support is available when the system goes into production usage.] 2.4 Communications Plan [Purpose of this Section: Identify audiences that need to be informed about end user support and the type of information they need.
https://www2.gov.bc.ca/assets/gov/british-columbians-our-governments/services-policies-for-government/information-technology/standards/economy-sector/application_support_template.doc
This document assumes the Application Support Analyst has technical knowledge and abilities equivalent to their Job Description. Introduction Describe in one or two paragraphs the System Purpose and very high level technology used.
http://regents.ohio.gov/obrpmcop/forms/templates/temp_systemapplicationsupport.doc
The purpose of the System/Application Support checklist is to ensure that all necessary system/application support processes, procedures, and materials are defined and documented. The Project Manager, Development Lead and Development Team, working with the Support Services representative, should use the System/Application Support checklist in planning for transition and …
https://operativesoft.com/post-production-support-plan-template/
Apr 10, 2019 · The ITS Production Support Plan describes standard support and service-specific exceptions to standard service support. Exceptions must be negotiated and approved with the service center managers. … Post outage on the ITS Service Status page. Provide an Outage and Continuity Plan knowledge article to facilitate triage and provide a workaround.
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