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https://www.projectmanagement.com/blog-post/19646/A-checklist-to-setup-a-post-production-support-team
In addition to the above, if the team is expected to support the production migration of the application, the training plan must include a walk-through and review of the deployment plan. The production support team should understand their responsibilities during the deployment process.
https://docs.google.com/a/umich.edu/document/d/1Q8xKuE4RFvQkhHBiNTUP5if0YByQLfRTZheo2wb9lmA/edit?usp=sharing#!
11 rows · The ITS Production Support Plan describes standard support and service-specific …
https://www.indeed.com/q-Production-Planning-Support-Specialist-jobs.html
4,543 Production Planning Support Specialist jobs available on Indeed.com. Apply to Production Specialist, Facilities Technician, Integration Specialist and more!
https://www.extremeuncertainty.com/production-support-agile-scrum/
Production support or maintenance means maintaining a system once it has gone to production, i.e. it has been released to customers. This generally takes the form of fixing production incidents. Something goes wrong and you need to do a production change.
https://www.whizlabs.com/blog/post-production-support-tips-new-project/
Some project managers think that it is the job of the support team to support the software when live and there should not be any phase after project closure. They strongly feels that post production support is not meant for the project team. In reality there is usually …
http://acqnotes.com/acqnote/careerfields/product-support-strategy
The PSS is detailed in the Life-Cycle Sustainment Plan (LCSP) which document the plan for formulating, integrating, and executing the PSS (including any support contracts) to meet the warfighters mission requirements. The development of the product support strategy is detailed in the 12 Step Product Support Process Model. [1]
https://en.wikipedia.org/wiki/Production_Support
Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or …
http://www.enterpriseunifiedprocess.com/essays/operationsAndSupport.html
The primary goal of the Operations and Support discipline is to operate and support your software in a production environment. The focus of operations is to ensure that software is running properly, that the network is available and monitored, and that the appropriate data is backed up and restored as needed.
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