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https://martinfowler.com/articles/qa-in-production.html
Some organisations already do all of their testing in production, but relying entirely on issues or testing in production for an understanding of the quality of your system is an Anti Pattern. It misses the point that proper QA requires a variery of quality practices, of which QA in Production is just one.
http://www.sqaforums.com/forums/management/150805-scope-qa-team-production-support.html
Mar 19, 2014 · QA or Testing teams usually do not take ownership in production support. They "support" production support teams in ensuring that a production defects are duly fixed in time, testing in System Test environment, tested by business teams in UAT & moved to PROD (if that is the model adopted) or a hot-fix is applied through a staging environment (lets say).
https://www.softwaretestinghelp.com/post-release-testing/
Nov 10, 2019 · The test can be run on QA or Dev test environments and are considered as part of regular QA cycle. Post release tests on the other hand, are done on production as a final test before the production live status is communicated to the client/customers.The objective is to verify the release on production/LIVE environments.
https://www.quora.com/Is-testing-or-support-a-better-field-to-go-into
Apr 14, 2017 · For me, working as a QA tester is much more fun than doing tech support. I worked in technical support for 3 years and I felt like I was stagnating and not learning anything new, I enjoyed helping people out but it can get pretty repetitive, deali...
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