Find all needed information about Prosupport Vs Basic. Below you can see links where you can find everything you want to know about Prosupport Vs Basic.
https://www.dell.com/downloads/global/services/prosupport/en/global_dell_basic_service_datasheet.pdf
Dell ProSupport: For customers who want to maximize productivity beyond the basic warranty service, Dell ProSupport is a configurable suite of professional services designed to simplify and optimize your IT environment based on your organizations’ requirements.
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
ProSupport specialists, multivendor hardware support and a mix of protection and advisory services—you’ll be able to get in front of IT problems. A new level of focused efficiency through a wide range of support services Hardware Support Basic Service Dell ProSupport Multivendor Support Mission Critical Specialized Onsite Services Software ...
https://community.spiceworks.com/topic/1982823-prosupport-vs-prosupport-plus
Apr 10, 2017 · Anyone have thoughts on Dell ProSupport vs ProSupport Plus? Looking at the comparison chart, it looks like the only applicable difference to most SMB customers would be accidental damage, which for servers is going to amount to power surges.
https://www.dell.com/community/PowerEdge-Hardware-General/Warranty-Differences-Prosupport-vs-Onsite-Service-After-Remote/td-p/5115619
The difference is the response time depending on the availability of spare parts and some times weather. Typically for ProSupport 4 hr, you will expect your spare parts or onsite technician to your business site within 4 hours whereas same services are expected before end of …
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Priority access to senior ProSupport Plus engineers for faster issue diagnosis and resolution . Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . Download ProSupport for Enterprise datasheet
http://i.dell.com/sites/doccontent/legal/service-descriptions/en/Documents/prosupport-plus-sd-EN.pdf
eligible for ProSupport Plus for Enterprise during a subsequent maintenance period. 2. Dell EMC Software which is identified on the Dell EMC Product Warranty and Maintenance Table and/or on your Order Form as eligible for ProSupport Plus for Enterprise during a maintenance period.
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