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https://www.remotedesktopsupport.com/
ISL Online is developed by XLAB, a software development company headquartered in Europe, with offices in Slovenia, Switzerland, the UK and the USA. Since 2003, ISL Online has been providing remote desktop software to IT professionals and helpdesk technicians in more than 100 countries. Nowadays, ISL Online is the #1 remote control solution in ...
https://www.techopedia.com/definition/31529/remote-desktop-support
Remote desktop support is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device. Remote desktop support can be used for diagnosing and resolving ...
https://www.thinkhdi.com/~/media/HDICorp/Files/White-Papers/whtppr-0612-good-remote-practices.pdf
The 2012 HDI Desktop Support Practices & Salary Report tells us that about 91 percent of desktop support organizations are using remote control tools to provide support. Ac-cording to Jenny Rains, HDI’s research analyst, “about three-quarters of the industry is providing support using remote support technology.”1
https://www.techrepublic.com/blog/10-things/10-reasons-you-should-offer-remote-support-to-your-clients/
2. Cost effective. Doing remote support means you're not using gas or adding wear and tear to your vehicle. It also means fewer chances of accidents while driving (so cheaper insurance rates).
https://proxynetworks.com/blog/top-5-benefits-of-providing-desktop-support-remotely/
Jan 05, 2015 · Remote desktop support can keep your costs down, increase staff satisfaction, and increase productivity. Proxy Networks is a leader in remote desktop IT support, with over 20 years providing remote desktop access and support. Our cloud-based desktop support systems offer the perfect balance of convenience, flexibility, scalability and security ...
https://www.teamviewer.com/en/
Remote Support, the Moment it’s Needed. Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier.
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