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https://training.gov.au/TrainingComponentFiles/CHC08/CHCCS419C_R1.pdf
CHCCS419C Provide support services to clients Modification History CHC08 Version 3 CHC08 Version 4 Comments CHCCS419B Provide support services to clients CHCCS419C Provide support services to clients ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. Amended related unit HLTFA311A.
http://socialsci-groby.weebly.com/uploads/2/9/4/4/29442905/learning_aim_b.pptx
Discuss the duty of care your workers have under the Data Protection Act 1998 to protect service users information. However, you must also evaluate the need that you may have to safeguard some service users under the Care Act 2014 OR the Mental Health Act 2007.
https://healthtalk.org/experiences-psychosis/support-groups-service-user-groups-and-charities
A few people were involved in user-led research and were involved in their local Mental Health trusts. Charities and other organisations (e.g. Mind and Rethink) run local support groups throughout the UK. Mental health support groups for service users and carers can provide a forum for people who have experienced psychosis to meet, talk, share experiences, gain emotional support, and talk about ‘what …
https://www.scie.org.uk/publications/guides/guide04/gs/10-5.asp
The need for proper induction, training and support is not confined to service user and carer organisations and individual trainers. It applies also to academic and administrative staff, students, and staff in the agencies providing practice learning opportunities.
http://www.awp.nhs.uk/advice-support/service-users/
Partnership working is fundamental to providing effective, integrated care. The views of service users, carers and families and other organisations contribute to helping us make our services more responsive and effective. You can see our Service User and Carer Engagement and Involvement Strategy here.
https://www.nice.org.uk/guidance/ng21/chapter/recommendations
1.1.1 Ensure services support the aspirations, goals and priorities of each person, rather than providing 'one size fits all' services. 1.1.2 Ensure support focuses on what people can or would like to do to maintain their independence, not only on what they cannot do.
https://www.nhs.uk/conditions/social-care-and-support-guide/practical-tips-if-you-care-for-someone/how-to-deal-with-challenging-behaviour-in-adults/
seek support – many organisations for people with learning disabilities or dementia have schemes to connect carers with others in a similar situation share your experiences – contact your local carers support group or call the Carers Direct helpline on 0300 123 1053. get respite care for the person you look after so you can take a break.
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