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https://docs.microsoft.com/en-us/partner-center/customer-support
Providing billing, subscription management, and technical support Each online service has specific and detailed requirements for providing billing, subscription management, and technical support to customers.
https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · Introduction. Business Dictionary defines customer support as “Range of services provided to assist customers in making cost effective and correct use of a product,” 1 while technical support is “User-friendly assistance for individuals having technical problems with electronic devices.” 2. Customer Service and Technical Support both have their roles in organizations.
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