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https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://www.thebalancecareers.com/tech-support-skills-list-2063774
May 21, 2019 · Qualified tech support specialists are in demand, but the work is not easy, often requiring on-call or shift work. It is possible to spend a career in tech support, moving up to supervisor and management levels. Alternatively, technical support work can provide a firm foundation for careers in other fields that also involve extensive computer use.
https://support.google.com/gsa/answer/2644822?hl=en
Secure Shell (SSH) provides a secure, encrypted connection through which Google Cloud Support can access your search appliance to provide remote technical support. Technical support using a direct SSH connection across the internet is available on the Google Search Appliance as part of …
https://www.instructionalcoaching.com/are-you-coaching-or-providing-technical-support/
May 24, 2018 · As we explain in our workshops (see below for more information), there is a lot of overlap between technical support and instructional coaching. To help teachers master new strategies, people providing technical support use checklists, when appropriate, to more clearly describe strategies.
https://www.cio.com/article/3183132/8-tech-support-best-practices.html
8 tech support best practices Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. ... providing a ...Author: Jennifer Lonoff Schiff
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