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https://hiring.monster.com/employer-resources/job-description-templates/technical-support-specialist-job-description/
Technical Support Specialist Skills and Qualifications: Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning
https://www.answers.com/Q/What_qualifications_are_needed_for_a_technical_support_job
May 10, 2013 · Technical support jobs require good communication skills, good PC skills and good problem solving skills. A degree in science is considered a plus, but it is not mandatory.
https://www.indeed.com/career-advice/careers/what-does-a-technical-support-specialist-do
Technical support specialists must be able to identify both simple and challenging computer problems, analyze them, perform any necessary research and identify a solution. Analytical: These skills refer specifically to a technical support specialist’s ability to collect and analyze information. Part of the problem-solving process, these skills are integral to identifying a problem.
https://study.com/articles/How_to_Become_a_Technical_Support_Engineer_Career_Roadmap.html
How to Become a Technical Support Engineer: Career Roadmap Step 1: Complete a Postsecondary Degree. Step 2: Earn Voluntary Credentials. Step 3: Find Employment. Step 4: Gain Continuing Education.
https://study.com/articles/IT_Support_Technician_Job_Description_and_Education_Requirements.html
Education Requirements for IT Support Technicians. IT support technicians usually hold an associate's degree in computer science or a related field. However, on-the-job training might be provided to a candidate, with only a high school diploma, who demonstrates exceptional communication, problem-solving and analytical skills.
https://targetjobs.co.uk/careers-advice/job-descriptions/454159-it-support-analyst-job-description
Qualifications and training required. Both university graduates and school leavers can enter the IT support or helpdesk profession. Whether you have a degree or not, you will need to demonstrate an interest in fixing technical problems, either through previous work experience or activities you have completed in your own time.
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