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https://www1.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-q-quatel
The quality framework lists core elements, their purpose and guidelines to promote the development and delivery of high-quality telephone counselling and internet-based support services. It includes a self-assessment tool to enable service providers to identify how well they meet the framework.
https://www.health.gov.au/internet/publications/publishing.nsf/Content/mental-pubs-q-quatel-toc
Quality framework for telephone counselling and internet-based support services. The quality framework lists core elements, their purpose and guidelines to promote the development and delivery of high-quality telephone counselling and internet-based support services. It includes a self-assessment tool to enable service providers to identify how ...
https://www.health.gov.au/internet/main/publishing.nsf/Content/B9B83A2CAD104B1DCA257BF0001E34AC/$File/quatel.pdf
Quality Framework for Telephone Counselling and Internet-based Support Services 3 Background and context of the Quality Framework This Quality Framework was developed in mid-2007 by representatives of national organisations involved in the delivery of telephone counselling and internet-based support services that aim to
https://progressivestandards.org/standard/quality-framework-for-telephone-counselling-and-internet-based-support-services/
Sep 24, 2018 · With this in mind, and in view of the significant funding for mental health announced in the 2006-07 Federal Budget, including telephone and web-based support programs, the Department of Health and Ageing agreed to support the sector to develop a Quality Framework for telephone counselling and internet-based support services.
http://icallhelpline.org/fostering-strengths/
is a psychological helpline that aims to provide high quality telephone counselling and internet based support services which will significantly improve mental health and the …
https://assist.ehubhealth.com/index.php?id=about
Program structure and practice have been designed to meet the Australian National Standards for Mental Health Services and to satisfy other relevant standards, such as the Quality Framework for Telephone Counselling and Internet-based Support Services. The ongoing delivery of the service is funded by the Australian Commonwealth Department of ...
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