Find all needed information about Qualys Support Sla. Below you can see links where you can find everything you want to know about Qualys Support Sla.
https://www.qualys.com/support/sla/
Qualys Support shall identify the severity of the support request, based on the evidence provided by Customer and the definitions set forth in the below table. All new support cases are created, by default, as Severity 3.
https://www.qualys.com/support/
Qualys’ policy is to respond to all Qualys customer cases promptly, within 48 hours. An incident ticket is assigned a priority number based on the nature of the issue. Service level agreement (SLA)
https://www.qualys.com/forms/contact-support/
Support request. Use this form (or the help menu in any Qualys app) to file a support request or to report unauthorized scans of your systems.
https://discussions.qualys.com/docs/DOC-6651-assetview-dashboards-continued-slas-and-management-information
Jan 28, 2019 · Prioritising activity and management reporting are common concerns for large and small businesses alike. With Qualys Threat Protection integrated into your dashboards and in Search Lists for your reporting templates, coupled with structured SLAs, management information can be available at your fingertips and remediation activity can be readily assessed and more …Author: Ian Glennon
https://discussions.qualys.com/docs/DOC-6863
The amount of work as security professionals we encounter daily given its an ever-changing environment is massive. That is where Qualys can provide the ability for quick dashboarding and views to key indicators to assist and prioritize your remediation work. #VisualizeDataNotCSVs The FedRAMP Vulnerability Mitigation by SLA Dashboard
http://i.dell.com/sites/doccontent/legal/service-descriptions/en/Documents/pci-compliance-service.pdf
Vulnerability Management Service Description and Service Level Agreements This Service Description and Service Level Agreement is provided for the customer (“you” or “Customer”) and the Dell entity identified in Customer’s Service Order for the purchase of this Service ... SOC documents requests for Engineering support SOC will be ...
https://www.qualys.com/subscriptions/
Included with all subscriptions Access to all apps on the Qualys Cloud Platform; Scan your devices and web apps an unlimited number of times Use an unlimited number of Cloud Agents; Free training and support
https://www.qualys.com/apps/vulnerability-management/
2017 Global Vulnerability Management Market Leadership Award. Qualys continues to lead the market with new network coverage and security solutions that leverage its cloud-based platform for scalability, automation, and ease of use.
https://www.qualys.com/cloud-agent/
Qualys CAG is a virtual appliance that is managed from the Qualys Cloud Platform. Securely connects agents deployed anywhere, including your OT environments and restricted on-premises networks, to the Qualys Cloud Platform.
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