Rackspace Support Sla

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Industry leading Rackspace SLAs

    https://www.rackspace.com/en-us/managed-hosting/service-levels
    Since different businesses have different support needs, we offer you two service levels to choose from with our Managed Hosting solutions — Managed and Intensive ®.See a detailed comparison of these two service levels below, or learn more about our Rackspace Application Services with an SLA that provides a 100% production platform uptime guarantee.

Cloud SLA - Rackspace

    https://www.rackspace.com/information/legal/cloud/sla
    Aug 13, 2018 · Rackspace: We manage your cloud services. You run your business. Rackspace Ceiling. Call Us; Sales Chat; Email Us; Buy Now. Fanatical Support for AWS; Managed Google Cloud Platform; OpenStack Public Cloud; Office 365; Rackspace Email; Hosted Exchange; Log In; Rackspace Navigation. ... Rackspace Cloud; Email & Apps; Fanatical Support for AWS ...

Industry leading Rackspace SLAs

    https://www.rackspace.com/en-gb/managed-hosting/service-levels
    Since different businesses have different support needs, we offer you two service levels to choose from with our Managed Hosting solutions — Managed and Intensive ®.See a detailed comparison of these two service levels below, or learn more about our Rackspace Application Services with an SLA that provides a 100% production platform uptime guarantee.

Request an SLA credit - Rackspace Support

    https://support.rackspace.com/how-to/request-an-sla-credit/
    Every Rackspace product is backed by an industry-leading service level agreement (SLA). You can read this agreement at http://www.rackspace.com/information/legal/cloud/sla . If you experience a technical or other issue for which you want to receive an SLA credit, follow the procedure in this article.

Fanatical Support for AWS - Rackspace

    https://manage.rackspace.com/aws/docs/product-guide/_downloads/service_overview.pdf
    Fanatical Support® for AWS is the answer for businesses facing these challenges. As a Premier Consulting Partner, Rackspace blends technology and automation with human expertise to deliver ongoing architecture, security and 24x7x365 operations, …

Cloud Service Level Agreement - Rackspace

    https://www.rackspace.com/sites/default/files/legal/cloud_slas_global_08_feb_2016.pdf
    provided to you by Rackspace support teams (the “ Configuration Guidance ”) or otherwise address the issue in a manner which permits Rackspace to provide the DBA Services within five (5) days of your receipt of the Configuration Guidance, or such other time frame as stated in the Configuration

Compare Cloud Service Levels Rackspace

    https://www.rackspace.com/openstack/public/service-levels
    Compare service levels for Rackspace's Public Cloud to match your support needs. Discover how Rackspace's Managed Cloud can help your hosting project. Rackspace: We manage your cloud services. ... Support SLA. Receive a SLA credit of up to 100% of your monthly hosting fees as covered by our Service Level Agreement. Pricing.

Rackspace Hosting Help & Support Links

    https://www.rackspace.com/support
    Contact Rackspace Support. Rackspace Support. Dedicated Hosting Support. Call Dedicated Hosting Support. US: 1-800-961-4454 International: +1-210-312-4600. Dedicated Hosting Control Panel After logging in, you will have access to Chat Support, Knowledge Base and How To Videos Login. Email Support.

Managed Azure Cloud Services Rackspace

    https://www.rackspace.com/microsoft/managed-azure-cloud
    Fanatical Support ® for Microsoft Azure is the answer for businesses facing these challenges. Rackspace blends technology and automation with seasoned experts who deliver ongoing architecture, security and 24x7x365 operations.

Rackspace: Managed Dedicated & Cloud Computing Services

    https://www.rackspace.com/
    Host on our dedicated or cloud infrastructure or through one of our partners. Leverage our expertise to run fast and lean. We offer web, app or email hosting, data services and managed security solutions.



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