Find all needed information about Redmine Support Ticket System. Below you can see links where you can find everything you want to know about Redmine Support Ticket System.
https://www.redmine.org/boards/2/topics/18203
RE: Redmine as a Helpdesk Ticketing System - Added by Felix Schäfer over 9 years ago This is not the intended use-case for redmine and is not doable with a vanilla redmine, there are several patches floating around though, e.g. the "view_onw_issue" patch.
https://www.redmineup.com/pages/plugins/helpdesk
Redmine Helpdesk let you use multiple inboxes, canned responses & auto-replies, reply templates, SLA Reports, satisfaction ratings, ticket system and more. Redmine Helpdesk let you use multiple inboxes, canned responses & auto-replies, reply templates, SLA Reports, satisfaction ratings, ticket system and more. ... Advanced support ticket system ...5/5(15)
https://www.redmineup.com/pages/lp/helpdesk
Redmine Helpdesk let you use multiple inboxes, canned responses & auto-replies, reply templates, SLA Reports, satisfaction ratings, ticket system and more. ... Turn emails into tickets and manage customer support in Order now. Watch video demo. ... Support Ticket System. CRM: Contacts, Companies. Tracking Deals. Employees Management. Invoicing.
https://www.promptcloud.com/blog/using-redmine-for-client-support-ticketing-system/
Apr 11, 2018 · Redmine for Client Support- Poor Man’s Alternative to Expensive Ticketing Systems Published by Jacob Koshy on April 11, 2018 Client support is an extremely crucial process a company needs to do the right way, consistently.
https://www.redmine.org/issues/3668
Redmine would be more inclusive if contain a support ticket or helpdesk feature. This would be useful, especially for SMB such as my company, which requires an organised support system without too many advanced features features.
https://www.easyredmine.com/redmine-services/redmine-support
Redmine support by Easy team The purpose of this on-going service is to back you up while using Easy Redmine . All our clients use the Basic Support Plan or can get higher level of service with the Priority Support …
https://github.com/combit/RedmineReports
Mar 05, 2019 · Reporting support for the popular Redmine ticketing system. Fully fledged report designer and comprehensive sample report included. - combit/RedmineReports
http://www.redmine.org/boards/2/topics/20720
- Reply/Update tickets from e-mail (updates info in Redmine and sends a message to the client) With an additional plugin — Redmine Reporter — it's further possible to generate a report from the Support Tickets for your clients. So you don't need to give them access to the instance and can export Report, based on data from Redmine ticket(s).
https://www.redmine.org/plugins/redmine_contacts_helpdesk
Redmine Helpdesk Plugin: service desk for Redmine.¶ Helpdesk turns e-mails and Redmine issues into customer support tickets. Adds automation features that save time and makes processing request faster. Reports and SLA metrics enables teams to track performance. Customer profiles and macros allow you to personalize your customer support messages.¶
http://www.redmine.org/boards/1/topics/50341
Hello, we plan to install a ticket system in our company and we find Redmine and ORTS. Our plan is to generate a E-Mail Pool for our three departments. Three groups 1. sales department 2. marine department 3. serivce-department Steps: 1. The Customers send …
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