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https://specialties.bayt.com/en/specialties/q/10360/what-are-the-advantages-and-disadvantages-of-remote-support/
Here is the List of Advantage and Disadvantage for the remote support. Advantage. 1. It can save your time specially when your in the house or holiday. 2. You can solve the problem easily if this is for application problem (like Microsoft Office) 3. You can multitask also Disadvantage. 1. When you dont have any internet connection within the vicinity. 2.
https://www.linkedin.com/pulse/20141120154411-1846827-the-surprising-advantages-of-remote-it-support
Nov 20, 2014 · Remote IT support has a lot of big advantages – cost being one of them. Before we dive in, the definitions of two types of third-party IT support: Onsite support: A technician from the IT support vendor physically comes onsite to the customer’s office, branch or even home.
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