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https://www.slideshare.net/usmanmukhtar583671/user-support-system-in-hci
Feb 19, 2015 · user support system in HCI 1. Human computer interaction. 2. Presenter’s Usman Mukhtar 125/046 Shahbaz Khan 141/030 3. Contents • User Support System • RequirementsOf User support System • ApproachesTo User Support System • AdoptiveHealth System • Design For User Support System 4.
http://disi.unitn.it/~deangeli/homepage/lib/exe/fetch.php?media=teaching:trento:hci:user_requirements_unit_4.pdf
Human-Computer Interaction 9 Requirements type (2) • Non functional – Properties that the functions must have – Describe the constraints that there are on the system and its development – Covers a number of aspects of design: image, usability, performance, maintainability, security, cultural acceptability, etc.
https://www.cs.auckland.ac.nz/courses/compsci345s1c/lectures/2004/Lecture%2017%20User%20support.pdf
Approaches to user support (ctd) • Context sensitive help – help request interpreted according to context in which it occurs. e.g. tooltips • On-line tutorials – user works through basics of application in a test environment. – can be useful but are often in flexible. • On-line documentation – paper documentation is made available on computer.
https://searchsoftwarequality.techtarget.com/definition/HCI-human-computer-interaction
Sep 01, 2005 · Also see GUI (graphical user interface). HCI (human-computer interaction) is the study of how people interact with computers and to what extent computers are or are not developed for successful interaction with human beings. A significant number of major corporations and academic institutions now study HCI.
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