Find all needed information about Rightnow Oracle Support. Below you can see links where you can find everything you want to know about Rightnow Oracle Support.
https://www.oracle.com/corporate/acquisitions/rightnow/support.html
Designated Contacts may call Oracle Service Cloud Support by telephone for critical production Severity 1 and 2 issues. Before calling support, please submit an incident via the Support portal. When you do call in, please have your incident reference number ready for our support agent.
Alert: This site will have a scheduled maintenance on Monday January 27 from 4 PM to 6 PM MST (GMT -7). During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle ...
https://cx.rightnow.com/app/mysupport/ask/group/techsupport
The page will refresh upon submission. Any pending input will be lost.
https://cx.rightnow.com/app/landing/priority_support
Priority support offers you a single point of contact, with a knowledgeable, personalized Technical Account Manager that understands your business model and how you operate. Your Technical Account Manager will listen, understand and contribute towards your business needs and act as an internal advocate to resolve critical Service Requests; backed by a Priority Service Levels offered by the Technical Support.
https://cx.rightnow.com/app/answers/detail/a_id/11269/~/oracle-service-cloud-technical-support-outbound-mailboxes
Oracle Service Cloud and Oracle Field Service Technical Support uses several different outbound mailboxes to contact customers. Broadly, these emails could fall into several categories, and each category may come via a different From address: Responses to Service Requests, or notifications about the Auto Update Program
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Resources. Chris Warticki Global Customer Success Management. First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT. ... Engage with Oracle Support: Upload any necessary reports if logging a Service Request ; Leverage Oracle Collaborative Support (web conferencing) ...
https://www.oracle.com/applications/rightnow/
By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud. Oracle Service Cloud is an important part …
https://www.oracle.com/corporate/acquisitions/rightnow/
On October 24, 2011, Oracle announced that it has entered into an agreement to acquire RightNow Technologies, Inc. (NASDAQ: RNOW), a leading provider of cloud-based customer service. RightNow's Customer Service Cloud helps organizations deliver exceptional customer experiences across call centers, the web and social networks.
https://www.oracle.com/applications/customer-experience/service/
104-year-old Elgin Sweeper Company stays competitive with Oracle CX Cloud. Western Digital explains how customer service is a differentiator for the business and how service is offered the way customers want it. Oracle CX industry solutions leverage the comprehensive Oracle product portfolio to ...
https://cx.rightnow.com/app/landing/get_started_support
Get Started with Technical Support First, learn how to effectively work with our team by watching the video, reviewing the PDF or reading the Knowledge Base Answer. Topics include site provisioning, best practices for site administration and guidelines for service request creation.
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Resources. Chris Warticki Global Customer Success Management. First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT. ... Engage with Oracle Support: Upload any necessary reports if logging a Service Request ; Leverage Oracle Collaborative Support (web conferencing) ...
http://www.oracle.com/us/corporate/contracts/rightnow-service-descriptions-1885273.pdf
oracle rightnow and oracle field service cloud services Activity Pooled Capacity: is defined as the maximum of one Activity per Service Period. If at any time use of the Oracle
https://solutions.oracle.com/scwar/scr/Solution/SCSP-BCXOJBBA.html
Oracle RightNow. Oracle RightNow Cloud Service combines Web, Social Web and Contact Center solutions to provide a unified experience in the Cloud. This platform transforms the way organizations deliver great customer experiences across every communication channel in order to achieve sustainable business advantage.
https://www.getapp.com/customer-service-support-software/a/oracle-rightnow-contact-center-experience/
Oracle RightNow Contact Center Experience integrates with the following applications: Q. What level of support does Oracle RightNow Contact Center Experience offer? Oracle RightNow Contact Center Experience offers the following support options: Online Support. Q. Which apps is Oracle RightNow Contact Center Experience compared to most often?
https://www.progress.com/odata/oracle-service-cloud
OData offers full CRUD support with a standard convention for field selection, sorting, filtering, and other SQL functions via HTTP GET, POST, PUT, PATCH and DELETE requests. Hybrid Data Pipeline allows you to easily expose your Oracle Service Cloud (RightNow) data via OData based RESTful API for data access, analytics and integration.
https://www.progress.com/cloud/oracle-service-cloud
Cloud and hybrid integration with Oracle Service Cloud for real-time access from any application, both on-premise and cloud-based. ... Leverage existing SQL knowledge instead of having to learn the ROQL and Oracle RightNow CX API; Integrate cloud applications, on-premise applications, or both ... Database Support. Oracle RightNow CX API 1.2 ...
https://blogs.oracle.com/fusionmiddlewaresupport/new-soa-12c-oracle-cloud-adapter-for-rightnow-v2
Jan 10, 2015 · Oracle Cloud Adapter for Oracle RightNow Cloud Service as been released for Oracle SOA 12c 12.1.3. The adapter supports integration with RightNow Cloud Service via the Connect Web Services for SOAP API. It enables performing the following operations on the RightNow instance:
http://www.inspectorjones.com/reviews/crm/oracle-rightnow/
Oracle RightNow is a suite of CRM solutions that will help any size business stay on top of managing their customers’ experience. Oracle RightNow Web Experience provides a rich online customer experience solution so consumers can research, purchase or even resolve issues from any device.
https://www.isitdownrightnow.com/support.oracle.com.html
We have tried pinging Oracle Support website using our server and the website returned the above results. If support.oracle.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...
https://docs.oracle.com/cloud/latest/soa121300/TKRDP/GUID-0D1B2623-1C65-4966-B715-12F58E0CDE9B.htm
The Query statement text box consists of ROQL statements according to Oracle RightNow CX. Refer to the section on ROQL Operations for more information on the query operation. For detailed information on ROQL, see the Oracle RightNow Connect Web Services for SOAP Developer's Guide and navigate to the ROQL section.
https://support.oracle.com/
Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.
https://sourceforge.net/software/compare/Oracle-Right-Now-vs-Support-Desk/
Compare Oracle Right Now vs. Support Desk using this comparison chart. Compare price, features, and reviews of the software side-by-side to make the best choice for your business.
https://www.capterra.com/p/136659/Oracle-Right-Now/
Overall: Our support center has used Oracle Service Cloud for 12 years.We have incorporated service, outreach, and sales across the student life-cycle - as well as using it as an intake and tracking tool for events, professional development and even book orders from faculty!
https://languageio.com/multilingual-customer-service-products/oracle/chat-translation-for-oracle
Oracle Service Cloud (RightNow) Chat Translation. The Language I/O ® Chat translator plugin for Oracle Service Cloud allows your monolingual agents to chat with customers in any language through our trainable machine translation technology. Because our chat translation tool lives inside Oracle Service Cloud, it's easy to add an already-translated Answer to a chat response.
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