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https://www.quora.com/What-is-the-role-of-technical-support
Feb 16, 2017 · Technical support means support related to technical aspects as the name suggests. This could be online, offline or onsite support depending on the nature of work. It could also be comprehensive, standard or support that could be rendered for basi...
https://www.cwjobs.co.uk/careers-advice/profiles/technical-support-helpdesk
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http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
https://www.indeed.com/hire/job-description/technical-support-specialist
A Technical Support Specialist’s role in a firm is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company’s performance. Therefore, a Technical Support Specialist’s duties and responsibilities may revolve around maximizing computer system capabilities and making ...
https://resources.workable.com/technical-support-engineer-job-description
This Technical Support Engineer job description template is optimized for posting in online job boards or careers pages. It’s easy to customize with duties and responsibilities when hiring for a support role. Similar job titles include Customer Support, Software Support, Desktop Support, Help Desk and IT Support Engineer. Post now on job boards.
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