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https://www.socialmediatoday.com/content/its-not-customer-service-vs-sales-it-should-be-customer-service-and-sales
Aug 09, 2014 · It has been customary for businesses to keep sales and customer service in different departments. Each has a different manager, team members, and even different goals all driving towards to making profits for the company. It was traditional thinking that the sales team brings customers in while the customer service team retains them.
http://customerservicelife.com/sales-and-support-not-sales-vs-support/
May 05, 2014 · Sales AND Support — Not Sales VS Support. Posted on May 5, 2014 by Jeremy Watkin. Some years ago I received a call from AT&T to tell me about their U-verse service and how it would save me a ton of money over what I was paying Dish Network. I’m a little foggy on the details years later but for Internet and television I would have been ...
https://www.tenfold.com/what-is/a-sales-support/
What Is Sales Support? Sales support refers to a variety of functions that help your sales representatives focus on actually selling and closing deals. These functions differ per company, industry and sales team. And, they can be done by hired associates, outsourcing teams, productivity tools, and – worst case scenario – by the sales ...
https://www.chargify.com/blog/inbound-sales-vs-customer-success-vs-support/
Inbound sales vs. customer success vs. customer support. Learn where each role starts & stops and why knowing the difference will help grow your business.
https://www.kayako.com/blog/customer-support-vs-customer-service/
Dec 22, 2016 · This ranges from how your sales team onboards new customers through to how your finance team deals with payment problems. SaaS companies and support teams. To understand the difference between customer support and customer service, it helps to know a …
https://www.mycustomer.com/selling/sales-performance/sales-vs-service-why-you-must-get-the-right-balance-of-resources
Sales vs service: Why you must get the right balance of resources. 30th Jun 2013. Neil Davey . Managing editor MyCustomer.com . Share this content. Thinkstock/iStock . The purpose of all businesses is to make money in the form of profits. ... The quality of the customer support is dependent on sales people and account managers, as well as a ...
https://www.business2community.com/sales-management/what-is-sales-support-01772987
Sales support refers to a variety of functions that help your sales representatives focus on actually selling and closing deals. These functions differ per company, industry and sales team.
https://hbr.org/2016/05/in-the-best-sales-teams-about-half-of-the-people-are-in-support-roles
May 25, 2016 · Hitting the sweet spot of sales support. We found that devoting 50%–60% of sales employees to support functions is optimal. Many companies with …
https://www.indeed.com/hire/job-description/sales-support-specialist
A Sales Support Specialist provides administrative support to an organization’s sales team. They typically monitor sales and performance of staff, record sales data, assist in scheduling client phone calls and meetings, following up with clients about their order status …
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