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https://itknowledgeexchange.techtarget.com/itanswers/what-are-the-typical-responsibilities-in-a-sap-bi-support-project-2/
Aug 05, 2009 · What are the typical responsibilities of a SAP BI consultant in a SAP BI support project? What areas need to be focused on while preparing for the project? I have heard that process chains maintenance play an important role in support projects. Can you Please tell more on this? What kind of issues do we generally face in a SAP BI support project?
https://support.sap.com/en/index.html
The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content.
https://support.sap.com/en/release-upgrade-maintenance.html
The Maintenance Planner provides comprehensive functions to prepare for maintenance activities in your system landscape. It caters to the existing and next-generation SAP products. ... Support the planning of SAP® software implementations and upgrade projects ... SAP Upgrade & Innovations Newsletter. This bi-monthly publication provides you ...
https://mallepallii.blogspot.com/2013/12/sapbasis-support-activities-l1-l2-l3.html
Dec 28, 2013 · SAPBASIS support activities L1 L2 L3 Following are the indicative activities for L1, L2 and L3 activities for SAP BASIS support. L2 and L3 activities would have certain overlaps during the actual work execution. L1 BASIS support: o Starting and stopping SAP instances as per requirements.
https://blogs.sap.com/2014/10/11/bi-activities-involved-in-sap-bi-74-upgrade-part-1/
Oct 11, 2014 · BI Activities involved in SAP BI 7.4 upgrade – Part 1. Summary. The objective of the document is to give information on the activities performed during and after BI 7.4 upgrade.
https://wiki.scn.sap.com/wiki/display/BOBJ/SAP+BI+Platform+Support+Tool
Aug 28, 2019 · The BI Platform Support Tool is a Java based utility used by support engineers, consultants, and BI administrators. It is designed for supporting many aspects of the BI Platform and simplifies the process of reporting on the landscape configuration, performing root cause analysis tasks, and delivering performance optimization and go-live services.
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