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https://support.sap.com/en/index.html
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https://apps.support.sap.com/sap/support/knowledge/preview/en/2312095
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https://answers.sap.com/questions/8836054/error-url-generation---bi-diagnostics--support-des.html
After running the CTC Template for BI Java, run SAP NetWeaver BI Diagnostics & Support Desk Tool as described in note 937697 to verify your installation. In the "Advanced mode" of the tool, go to the "Configuration checks" tab and check for potential red traffic lights.
https://blogs.sap.com/2009/08/20/sap-netweaver-bi-diagnostics-support-desk-tool-introduction/
Aug 20, 2009 · To help in debugging issues that arise when configuring the connection between the two systems, SAP has developed a tool which can be run to help identify issues and provide clues as to how to fix them; the SAP NetWeaver BI Diagnostics & Support Desk Tool. Solution: 0.1. 2.
https://wiki.scn.sap.com/wiki/display/TechTSG/Collection+and+resolution+of+known+problems+in+Support+Desk+Tool
Mar 03, 2017 · How to use Support Desk Tool: Open Support Desk Tool URL: http(s): ... RED The system flagged as BI Mastersystem 'SAP_BW' does not have an alias named 'POACLNT800' Resolution. When finding this error, it means that the BW system which is …
https://wiki.scn.sap.com/wiki/display/BI/Setting+and+Configuration+between+BW+and+portal
Mar 31, 2017 · So you need to follow the steps as per the note: 937697 - Usage of SAP NetWeaver BI Diagnostics & Support Desk Tool This note describes the process of using this tool "SAP NetWeaver BI Diagnostics & Support Desk Tool" includes a complete set of all basic configuration checks required to configure BI-Java.
https://www.sap.com/support.html
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https://wiki.scn.sap.com/wiki/display/BOBJ/SAP+BI+Platform+Support+Tool
Aug 28, 2019 · The BI Platform Support Tool is a Java based utility used by support engineers, consultants, and BI administrators. It is designed for supporting many aspects of the BI Platform and simplifies the process of reporting on the landscape configuration, performing root cause analysis tasks, and delivering performance optimization and go-live services.
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