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https://www.bus.umich.edu/KresgePublic/Journals/Gartner/research/114600/114633/114633.html
Gartner describes the complete best practice model for optimum post go-live support of SAP business applications for projects involving more than 400 end users. Optimum Post Go-Live SAP Support — The Big Picture SAP business applications — especially R/3 — are invariably very complex and highly distributed.
https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2. Immediate Post-Go Live, or as we like to think about it, “Silence is Bliss” 3. Long Term Support, or “Handling the Known ...
https://answers.sap.com/questions/5341073/post-implementation-support.html
Hye can anyone let me know - what are the post implemtation support activities i mean completed implementation / go live is completed and what are the activities now …2/5
https://www.everyangle.com/downloads/v2/services-go-live-sap.pdf
Objective of the Go live / Roll out service package Throughout the SAP go-live/ roll-out, Every Angle software can be used to support activities involved in the preparation, execution and monitoring phases. Area of support During SAP roll-out / go-live there are several areas where this service package can focus on, such as:
https://it.toolbox.com/blogs/bobwhite/building-a-sap-support-model-081806
Just to level-set. You have implemented SAP and have recently gone live, or you are in the process of implementing and are thinking about the post go live environment. You now need to focus on a strategy and plan for building the support model. Below, are some tips, recommendations and general thoughts for building the SAP support model.
https://www.erpandmore.com/2016/03/20/erp-post-implementation-activities/
Mar 20, 2016 · A s you consider your ERP post-implementation activities, remember that almost everyone focuses on the go-live event and at that time considers the implementation complete. However, the real return on investment from the ERP comes from the post-implementation activities that occur within the first year. It is a sad fact that most ERP teams disband after the go-live.
https://www.kaleosoftware.com/5-reasons-shouldnt-forget-erp-post-go-live-support/
One of the major reasons so many ERP implementations fail to realize their potential is because deployment teams have the tendency to get caught up in the implementation and pre go-live training, they fail to deliver on the post go-live support needed to drive change and user adoption. People Remember Very Little of What They Learn in Training
https://sapinsider.wispubs.com/Assets/Blogs/2010/September/Its-not-over-until-its-over-The-need-for-post-go-live-support
Sep 13, 2010 · One trend I’m noticing is a focus on post-go-live support. It’s an interesting concept, really; I mean, once a newly implemented or upgraded SAP system goes live successfully, Project Managers must feel tempted to simply tuck their project plan away, brush their hands off, and think, “Well, looks like my work here is done!”
https://blogs.sap.com/2016/02/03/so-we-have-implemented-successfactors-what-now/
Feb 03, 2016 · Sure, SAP have upped their game considerably with the new support model. Right thing to do! And strategically, SAP has to drive new SuccessFactors implementations, as this is the time when market share in the HR cloud market is determined. It’s Kinda Normal for this Stage, but There’s Business to be Made With Live Customers
https://blog.thehcigroup.com/go-live-support-pre-post-go-live-planning
Jun 07, 2016 · Last week, we published the first installment of our new Go-Live Support blog series, “Go Live Support: Operation Communication,” which honed in on the essential steps for developing a comprehensive Go-Live communication plan. If this is your first time checking out the new series, you can get caught up by reading the introductory post here and the “Operation Communication” post here.
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