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https://support.sap.com/en/alm/solution-manager.html
SAP Solution Manager is integrated with the project management functions of SAP Portfolio and Project Management (SAP PPM), so you can manage, for example, project time, resources, and status. Project management is integrated for the following area: Solution Documentation, Change Request Management, and Requirements Management.
https://apps.support.sap.com/sap/support/knowledge/preview/en/2625629
2625629-Help > Create Support Message uses a component not accepted during Send to SAP - Solution Manager Symptom Create incident from managed system using Help > Create Support Message and suggested component is not allowed when trying to send incident to SAP
https://answers.sap.com/questions/9221542/configuration-steps-for-creating-support-message-i.html
Hi gurus My task is to create a support message in ECC IDES and it will store on SOLMAN IDES. Will anyone explain me wat are all the basic steps needed in configuration to create support message in ECC 6.0 IDES I tried to create a support message in
https://apps.support.sap.com/sap/support/knowledge/preview/en/2185658
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https://wiki.scn.sap.com/wiki/display/SM/Support+team+determination+in+SAP+Solution+Manager+7.1
Sep 02, 2016 · Service Desk: Support team determination in Solution Manager 7.0. The system carries out automatically the determination if the support team field is not filled when the incident is created. You can use determination rule CRM_DNO_1 (technical name AC13200137) or determination rule AGS_ICT (technical name AC35000139).
https://it.toolbox.com/question/creating-sap-support-message-080107
We are running NW2004s Solman 4.0 ECC 6.0 Where can I open up su pport message ? I went into SAP Support portal and was not able to find t he place where I can open up the Support message for SAP ? Can someo ne please tell me where should I go to open up the message with SAP on s upport website. Thanks, From PT.
https://wiki.scn.sap.com/wiki/display/SM/E-Mail+functionality+in+SAP+Solution+Manager+7.1
May 31, 2019 · (more details in SCN document Incident Management: Support team determination in Solution Manager 7.1 document) There are special PPF action <Action_Profile_Name>_MAIL_FORM, E-Mail to Reporter with Mail Form, to automatically send an email with CRM mail form if message status is set to Customer Action or Proposed Solution .
https://www.tutorialspoint.com/sap_solman/sap_solman_quick_guide.htm
Creating a Template. In SAP Solution Manager, to create a template, you have to start with a template project. Step 1 − Go to Project Administration, Step 2 − Next, enter the Project name and select the Project Type. Project type would be the Template Project to create a Template. Select the Solution where you want to create this Project.
https://blogs.sap.com/2007/10/06/service-desk-support-team-determination/
Oct 06, 2007 · Support team determination via SAP component. This is an update to the SAP Marketplace Note 616946. Valid for Solution Manager 7.0, screens taken from a Solution Manager 7.0 stack 9. Step 1. Create your own organizational data for the Support Desk model of your company from transaction ppoma_crm.
https://blogs.sap.com/2007/09/18/sending-e-mail-from-support-message/
Sep 18, 2007 · Valid for Solution Manager 4.0, screens taken from a Solution Manager 4.0 stack 9 (note 1011376 applied). In this case we will create an action that send an email to the message processor when he is assigned in the support desk message.
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