Sap Support Levels

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SAP Support and Service

    https://www.sap.com/support.html
    Get more value from your new and existing SAP software with support services from SAP, including long-term plans, embedded teams, and remote support. Services and Support Plans Get support for your transformation journey every step of the way by working with a trusted adviser that knows SAP …

SAP Product Versions - SAP Support Portal Home

    https://support.sap.com/en/my-support/software-downloads/support-package-stacks/product-versions.html
    The SAP Product Versions listed in the tables below are supported by support package stacks. Each support package stack has a leading software component version. The support package level of this particular component version is a key part of the stack and a unique identifier for the support package stack level.

Offerings & Programs - SAP Support Portal Home

    https://support.sap.com/en/offerings-programs.html
    Offerings & Programs. Expertly implement and operate your SAP solutions with our support offerings. Support Offerings. SAP provides the different levels of support to help you meet the needs of your specific business focus. These range from proactive support to more hands-on engagements and partnership with SAP to help you meet your landscape ...

Understanding the new world of SAP support services

    https://searchsap.techtarget.com/feature/Understanding-the-new-world-of-SAP-support-services
    SAP has three levels of support, all of which include elements of education: SAP Enterprise Support, the base level of SAP support, is designed to help your IT experts run your systems. It includes the SAP Enterprise Support Academy, which helps your IT staff develop skills and knowledge.

SAP Enterprise Support Support Plans SAP

    https://www.sap.com/services/support-plans/enterprise.html
    Empower your employees to build the necessary skills through the SAP Enterprise Support Academy Innovate and realize value, and identify business and IT improvement potential through intelligent tools Protect business continuity with mission-critical support and accelerate problem resolution with best-in-class service level agreements

how to find Support Pack Stack level - SAP Q&A

    https://answers.sap.com/questions/6552636/how-to-find-support-pack-stack-level.html
    Sep 27, 2009 · Incase of NW components then,SAP_ABA and SAP_BASIS SP level is your current SP level ie start. Eg:SAP_ABA is 21 , then 21 is the start and if 30 is the latest available in SMP then go for n-1 ie 29 as target or as required by the project. Note: please check the …2/5

What is SAP Enterprise Support? - Definition from WhatIs.com

    https://searchsap.techtarget.com/definition/SAP-Enterprise-Support
    Sep 01, 2014 · SAP Enterprise support comes with a service level agreement for initial response time (one hour for priority 1 (P1) and four hours for priority 2 (P2) messages) and a priority 1 corrective action commitment (e.g. solution, workaround or action plan within four hours for priority 1 messages).

SAP Support Package Stacks

    https://support.sap.com/en/my-support/software-downloads/support-package-stacks.html
    SAP product versions are supported by using support package stacks. Each support package stack is led by a certain component version. The corresponding support package …

SAP Support Portal Home

    https://support.sap.com/en/index.html
    The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content. SAP Support Portal Home



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