Sap Support Model Ppt

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Post-Implementation Organization & Support

    http://web.mit.edu/her/MIT05/docs/post-implement_advice.ppt
    Arial Tahoma Times New Roman Wingdings Shimmer Microsoft Visio Drawing Post-Implementation Organization & Support Session Objectives Session Topics Why Support is an Issue> Institutional Culture Why Support is an Issue> Go-Live Psychology Why Support is …

Toolkit Presentation: SAP Support Models

    https://www.gartner.com/en/documents/527935/toolkit-presentation-sap-support-models
    This Toolkit provides answers to questions CIOs are asking about internal support model structures, support services and governance for post-implementation SAP support. This Toolkit provides answers to questions CIOs are asking about internal support model structures, support services and governance for post-implementation SAP support. ...

Building a SAP Support Model - Tech

    https://it.toolbox.com/blogs/bobwhite/building-a-sap-support-model-081806
    Below, are some tips, recommendations and general thoughts for building the SAP support model. Steps to Build a Support Model Step 1 - Patner with the Right Consultancy From experience, I have seen companies try to do this entire process in-house and the end results were not pretty. There is a whole methodology/process and minimum level of ...

Optimise your SAP support Application Management Services ...

    https://www2.deloitte.com/content/dam/Deloitte/be/Documents/technology/201411_Belgium%20-%20AMS%20SAP%20Leaflet%20(1).pdf
    model is based on a reduction of the cost of the SAP support. The Value Level Management model is the most extensive form of outsourcing your SAP support. The focus in this model is mainly on creating value for the customer. In this model, Deloitte creates effective value based on its experience and expertise by proposing

Understanding SAP Support offering types & costing model ...

    http://www.kaartech.com/blog/2017/10/02/understanding-sap-support/
    Oct 02, 2017 · Understanding SAP Support offering types & costing model . A good understanding of the SAP Support offerings and costing model will help make the right choice for your organization. There are five different SAP support offerings for On-Prem & Cloud customers, SAP Preferred care (Cloud platform, Business ByDesign & Ariba) – 20% of license buy ...

Application maintenance and support

    https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
    The model offers support performance parameters (SLA, SLA performance) which define the pricing. Infosys manages the scheduling, resourcing, and management of the support team. Shared support model This is a ticket-based model where a certain unit of work (UoW) is bought by the client

SAP Enterprise Support overview presentation

    https://www.sapusers.org/connect/2015/wp-content/uploads/2015/12/SAP-Support-Driving-Innovation-Delivering-Value.html
    SAP Support – Support Portal. SAP Enterprise Support Academy empowers you to build up the knowledge and skills needed to fully maximize the benefit of your SAP solution. Platform People Practice. We help customers easily access SAP Enterprise Support offerings. We help professionals stay up-to-date by providing expert content in various ...

Accenture's Own ERP Production Support Model

    https://www.slideshare.net/Agcristi/accentures-own-erp-production-support-model
    Apr 22, 2010 · Planning for and sustaining high performance Accenture’s Own ERP Production Support Model . ... Accenture's Own ERP Production Support Model ... It enabled a capability based on the SAP Production Support helps ensure the transformation to a process-driven application suite to deploy new stable and efficient operation of the environment ...

SAP Support and Service

    https://www.sap.com/support.html
    Get more value from your new and existing SAP software with support services from SAP, including long-term plans, embedded teams, and remote support. Services and Support Plans Get support for your transformation journey every step of the way by working with a trusted adviser that knows SAP …

SAP Support Portal Home

    https://support.sap.com/en/index.html
    The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content.



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