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https://azure.microsoft.com/en-us/support/plans/response/
Support scope Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels. Advisory, escalation and account management services are available at the Professional Direct and Premier support levels.
https://www.parallels.com/fileadmin/docs/support/Scope_of_Parallels_Support.pdf
Scope of Support This document outlines the scope and limitations of support for Parallels products. During the term of your active support package for Parallels Software, Parallels will provide expert ... • System/Server administration activities
http://depts.washington.edu/hscss/wordpress/wp-content/uploads/2018/03/CSS-Server-Operations-Management-Scope.pdf
Center for Shared Services – Scope Document – Server Operations – Final 12/8/17 Appendix A – Server platforms and software offerings The SSC offers support for servers operating on Windows, Linux and VMWare platforms and Microsoft
https://support.cerberusftp.com/hc/en-us/articles/360000139360-Scope-of-Support
This document outlines the scope and limitations of support for Cerberus FTP Server. Cerberus provides email support services for customers with a current support agreement. Ongoing product or technical support after one year requires an annual service renewal. Please …
https://www.crucialhosting.com/knowledgebase/crucial-hosting-technical-support-scope
The following document outlines the scope and limitation of support for each product that Crucial Web Hosting offers. Because web hosting service by nature relies on a combination of customer supplied client software and third-party products it is important to define what is supported by our company and what is the responsibility of the customer and/or third-party software vendors.
https://www.quora.com/What-is-the-job-of-server-support-engineer
Oct 10, 2017 · Server Support Engineer job is usually divided into 3 categories- L1, L2 and L3. L1 - Work on Disk, Memory, Processor incidents and Patch the Servers. Open change requests. Monitor queue and escalate to L2/L3, Team lead if necessary. Diagnose issu...
https://www.buffalotech.com/warranty/scope-of-support
Scope of Support In addition to the Limited Warranty, your Buffalo product also comes with complimentary US-based technical support to assist with the setup of your unit or to help you with any warranty issues you may have, either via phone, email or live chat.
https://help.liquidweb.com/s/article/Windows-Scope-of-Support
Mar 29, 2019 · Scope of Support Quick Reference. Occasionally, you need assistance with issues on your server or site that fall outside of our Scope of Support. As a quick reference, below is a chart which summarizes the areas of responsibility. Regardless of where your issue falls, you will always have the support of the Most Helpful Humans in Hosting (™).
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