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SLA Template provide a free general purpose Service Level Agreement or SLA template that you can use in a variety of situations. The Service Level Agreement template can be downloaded in Microsoft Word format without the need to register.
https://www.qualys.com/support/sla/
Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy. Such notice may be provided by email or by posting the revised terms on Qualys’ website.
https://www.rmail.com/service-level-agreement/
Service Level Agreement Registered Email services in this context includes all RPost messaging and document services currently commercially available. Service Availability. RPost guarantees 99.9% availability for 24 x 7 service operation excluding planned outages. Planned outages are limit to a specific window during off-peak hours. Customers and alliance partners will be notified of planned ...
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/service-level-agreement
Microsoft Online Services Level Agreement. We provide financial backing to our commitment to achieve and maintain the service levels for each service. If we do not achieve and maintain the service levels for each service as described in the Service Level Agreement, then you might be eligible for a credit towards a portion of your monthly ...
https://ccwis.com/email-service-level-agreement-sla/
EMAIL SERVICE LEVEL AGREEMENT (SLA) The following terms and conditions of this Service Level Agreement (“SLA”), as amended from time-to-time, apply only to the Email Services purchased by a Customer (the “Customer”) and provides under certain circumstances as specified hereunder, that Customer will be entitled to receive a service credit (the “Hosting Services Credit”) with …
https://azure.microsoft.com/en-us/support/legal/sla/summary/
Support community Ask questions, get answers from Microsoft and community experts; ... As a free service, AKS does not offer a financially-backed service level agreement. We will strive to attain at least 99.5% availability for the Kubernetes API server. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA.
https://www.givainc.com/wp/sample-it-help-desk-service-level-agreement-sla.cfm
Jan 01, 2014 · This example service level agreement (SLA) shows how can you develop an SLA, what should be included in the SLA, and who needs to be a party to the SLA. ... In order to provide optimal first level support service to all departments, all problem and repair calls must be received by the Help Desk. ... NOTE: Please use your company email address ...
https://slatemplate.com/ServiceLevelAgreementTemplate.pdf
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between Company name. and Customer for the provisioning of IT services required to support and sustain the Product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
http://www.reynolds.edu/register_for_classes/technology_support/sla/ReynoldsServiceLevelAgreement2016.pdf
to support the network, email, SIS, AIS, Blackboard, and Directory Services. The services provided by Reynolds Help Desk, and this Service Level Agreement, meet VCCS expectations for technology while advancing our college's mission and objectives. Hours of Operation
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