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http://shoreteldealer.com/location.html
"The annual maintenance and support agreement for your ShoreTel Unified Communications solution includes all software updates and upgrades, advance replacement of any failed ShoreTel appliance, telephone and remote support. As your communications technology partner, ShoreTel Dealer provides these services directly to you.
https://www.shoretelforums.com/forum/shoretel-tech/administrators/2126-annual-service-agreements/page2
Support Agreement Just received the renewal quote - the "ShoreTel Support" portion doubled! VAR says it's because ShoreTel is no longer offering software only support, but I thought that ended in April of 2009 (BEFORE our last renewal). How to validate?
https://www.shoretelforums.com/forum/shoretel-tech/administrators/2126-annual-service-agreements
Shoretel Enterprise support won't be any less expensive. It might be slightly more. If you still are unhappy with your partner, you have to submit partner of record change request. At that point, Shoretel will engage you to understand the issues and notify your partner of the request.
http://shoreteldealer.com/
ShoreTel Technical Support. Business technology is our passion! Since 2000 ShoreTelDealer.com has been providing expert LAN/WAN, integration and custom software development services to the small and mid-sized business community.
http://www.aticti.com/shoretel-support/
Yearly on-site user & webinar admin training (With “Total Customer Care” only) 20% reduced labor rate charge for work performed outside of the support agreement. Centralized service, 630-577-2700 to call or www.aticti.com to report all of your service and technical requests, which ensures fast, effective reporting and resolution.
https://community.spiceworks.com/topic/492598-shoretel-workgroup-has-callers-stuck-on-hold
Nov 14, 2014 · Well we have our yearly ShoreTel support payment (to the tune of about $7000) but nothing past that. I know the last company I worked for had the same type of "support" agreement with another company for a Mitel system but they pretty much charged us unless there was a harware failure so I guess this would be the same.
Help information flow through your organization seamlessly to get more done faster and smarter—with the right calling, chat, collaboration and customer experience tools from Mitel.
https://www.co.yamhill.or.us/sites/default/files/101019%20agenda.pdf
8. Approval of a contract employment agreement between Yamhill County Health & Human Services and Marly Kennedy to provide professional psychiatric behavioral health services at the rate of $87/hour, effective October 9, 2019 through June 30,2020. 9. Approval of purchasing ShoreTel yearly maintenance support from Structured, in the
https://www.thetelecomblog.com/2011/01/20/shoretel-bulks-up/
Jan 20, 2011 · Earlier this month I wrote my yearly prediction piece, an article outlining where the telecommunications market had come in 2010 and where I thought it was going in 2011.We’re still early in the 2011 year and at least one of my predictions is dead on, which is exactly what has happened regarding the upstart IP telecom solutions company ShoreTel. ...
http://simivalley.granicus.com/MetaViewer.php?clip_id=1958&meta_id=124259
is for the yearly subscriptions for the data analytics reporting and troubleshooting software options needed by staff to manage the VoIP technology over the five year contract term. Staff also recommends that the support contract with Packet Fusion include a not-to-exceed price that can accommodate support for operational provisioning.
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