Sitecore Support Phone Number

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Contact Us Office Locations Sitecore

    https://www.sitecore.com/company/contact-us
    Contact us. Want to learn more about our products and solutions? Got a question for our Support team? Just want to say hi? Get in touch below in the way that works for you.

Sitecore Commerce Server - Sitecore Support

    https://support.sitecore.net/
    We would like to show you a description here but the site won’t allow us.Learn more

Sitecore Support

    https://support.sitecore.net/helpdesk/
    Sitecore has released a new version of the Sitecore Support & Self-Service Portal – migrating from https://support.sitecore.net to https://support.sitecore.com.. To ...

How to use the Sitecore Support Hotline - Sitecore ...

    https://kb.sitecore.net/articles/371148
    7 rows · The Sitecore Support Hotline is available on the following telephone numbers: +1 415 430 …

Sitecore Support Options Sitecore

    https://www.sitecore.com/knowledge-center/getting-started/support
    Each Sitecore product has a full set of support package options: Standard-level Support, Premium-level Support, and open-source options. Standard Support Included with the purchase of any Sitecore product, Sitecore Standard Support includes access to the Sitecore Support Portal and response times from 1-3 business days, depending on issue severity.

Sitecore Product Support Services (PSS) · GitHub

    https://github.com/SitecoreSupport
    Apply fixes only if the Sitecore solution is affected by the specific issue addressed by the patch and only after performing local testing. In case of any uncertainty, contact Sitecore Support.

How to use the Sitecore Support Portal - Sitecore ...

    https://kb.sitecore.net/articles/654910
    If access to the Sitecore Support Portal has not been granted as part of the initial Sitecore on-boarding or training process, ensure the prerequisites below are met and contact your Sitecore Sales Representative or your regional Sitecore office. General prerequisites. To have access to the Support Portal the following prerequisites need to be met:

Sitecore support service description - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/463549
    Sitecore's core support offerings consist of two levels of support service: Standard Support and 24x7 Premium Support. These support services provide increasing levels of responsiveness, from three business days for low priority problems, down to as little as one hour for …

Unable to contact Sitecore Support - General Discussion ...

    https://community.sitecore.net/general/f/11/t/198
    Unable to contact Sitecore Support Hey All, I am unable to login SItecore Support though I am a certified developer in SItecore.I tried accessing the support portal with the same credentials that I use for Community.I tried contacting Sitecore at '[email protected]' but did not get any reply.Any body as an idea on how can I sort it out.

Sitecore Support - Service Level Agreements - Sitecore ...

    https://kb.sitecore.net/articles/583182
    For 24x7 Premium Support program, Sitecore provides Support Hotline Number that must be used for indicating Critical or High severity situations. For Standard Support program, severity can be escalated by contacting the regional Sitecore office. Support Program is determined according to the Sitecore License used to open the support case.



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