Find all needed information about Sitecore Support Portal. Below you can see links where you can find everything you want to know about Sitecore Support Portal.
https://kb.sitecore.net/articles/654910
Accessing the Sitecore Support Portal with another person's account is a violation of Sitecore's security policy. How to see other contacts from the same company having access to Support Portal. On the Support Portal homepage menu, click My Colleagues, as shown in figure below.
https://kb.sitecore.net/articles/235927
Service Requests are how Sitecore Managed Cloud customers engage the Cloud Operations team at Sitecore. A Service Request is one of the specific items listed in the service catalog. On the Sitecore Managed Cloud Support Portal, every Service Request is linked to a company that the user is associated with when they make a request.
https://doc.sitecore.com/blog/support-and-self-service-portal.html
Nov 04, 2019 · Sitecore Support and Self-Service Portal. Sitecore has released a new version of the Sitecore Support & Self-Service Portal at https://support.sitecore.com.The support portal has new self-service capabilities and other improvements.
https://www.sitecore.com/knowledge-center/getting-started/support
24x7 Premium Support. Available as an optional service, 24x7 Premium Support includes access to the Sitecore Support Portal and response times as little as one hour at any time of day, 365 days per year for critical issues.
https://sitecore.stackexchange.com/questions/23122/issues-with-the-new-sitecore-support-portal
The former support portal at https://support.sitecore.net is no longer active.. The new version of the Sitecore Support & Self-Service Portalis designed to improve user experience, add new self-service capabilities, and functions as a single technical support channel for Sitecore Experience Platform, Experience Commerce, and Content Hub.
https://kb.sitecore.net/articles/004553
To get your support issues resolved quickly and efficiently, we recommend that you follow these best practices when you create a support case: Investigate the issue before creating a support case. Before creating a support case, review Sitecore logs
https://www.sitecore.com/customer-core
Sitecore Customer Core is a self-service resource for customers to access information about Sitecore. Clear. Search. Products ... Support Portal Login. How to use the Sitecore Support Portal. Service Level Agreements. Find events near you Use my current location Change my location
https://kb.sitecore.net/articles/467193
Sitecore has released a new version of the Sitecore Support & Self-Service Portal at https://support.sitecore.com.. The new version of the Sitecore Support & Self-Service Portalis designed to improve user experience, add new self-service capabilities, and functions as a single technical support channel for Sitecore Experience Platform, Experience Commerce, and Content Hub.
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