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https://www.cisco.com/c/en/us/support/docs/availability/high-availability/15117-sla.html
Oct 04, 2005 · Without this definition (or management support), the organization can expect variable support, unrealistic user expectations, and ultimately lower network availability. ... The following are prerequisites for the SLA process: Your business must have a service-oriented culture. ... Documented Service Level Agreement or Service Level Definition.
https://www.helpsystems.com/solutions/it-operations-management-automation/service-delivery-itil-version-2/service-level-management
SLM (Service Level Management) or SLA Management processes provide a framework by which services are defined, service levels required to support business processes are agreed upon, Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are developed to satisfy the agreements, and costs of services are developed.
https://www.slamgmt.com/about_sla.php
SLA Management is a custom school foodservice management company dedicated to providing high quality, nutritious, and cost-efficient meal programs to the K-12 academic community. Our boutique-style approach allows us to partner with our schools to create individually tailored programs meeting the needs of every school we serve.
https://www.glassdoor.com/Reviews/SLA-Management-Reviews-E1003096.htm
Jul 28, 2019 · It's great to see everyone acknowledging the changes needed to support the growth the company is experiencing and continuing to evolve the employee experience appropriately. ... I worked at SLA Management part-time for more than a year. Pros. I got the pleasure to feed and take care of the students. ... Advice to Management.1/5(7)
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