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https://www.ibm.com/support/knowledgecenter/TI0003M/p8ect/pxect_using_snap.htm
Jun 19, 2019 · You can use the snap command to gather and upload system configuration information to a remote location for support. The information gathered with the snap command might be required to identify and resolve system-related problems. ... ftp testcase.software.ibm.com The …
https://www.ibm.com/support/knowledgecenter/en/ssw_aix_72/s_commands/snap.html?origURL=ssw_aix_72/com.ibm.aix.cmds5/snap.htm
snap -e -m node1,node2 snap -c. Submit the <pax.z> file to IBM according to the instructions of the service representative. To submit all of the snap data from nodes node1 and node2, enter the following commands: snap -e -m node1,node2 snap -a snap -c . Submit the <pax.z> file to IBM according to the instructions of the service representative.
http://www-01.ibm.com/support/docview.wss?uid=aixtools-b533987
The snap command captures configuration information for IBM Power Systems. This command ships with AIX and VIOS. It supports AIX, PowerHA and PowerVM Virtual I/O Server. IBM also provides the zsnap tool for enchanced data gathering.
https://www.ibm.com/support/pages/qmgtools-system-snapshot-syssnap
Help collecting general information about the IBM i for technical support. Diagnosing The Problem The MustGather tools library (QMGTOOLS) contains a program to help collecting general information about the IBM i from a command line interface.
https://www.ibm.com/support/pages/collect-snap-vio-server
Cause. This technote describes how to capture snap data from a VIOS. Issues on dual VIOS environment may require additional data. See Related URLs or contact your local IBM Support Representative for more details.
http://www-01.ibm.com/support/docview.wss?uid=aixtools-2f5a8cf3
The zsnap tool complements the snap command. It calls snap for all standard data gathering. This tool provides additional information gathering routines that extend IBMs ability to obtain information for improved customer service. zsnap was created and is supported by the technical support team.
https://www.ibm.com/developerworks/community/blogs/AIXDownUnder/entry/gather_support_info_with_snap_and_snapcore1
So IBM support asked for a snap.pax.Z, which I gathered using snap -gc. After they looked at it, they asked me to run not snap, but snapcore with two arguments: the core file (full path) and the program which they identified as the problem child, which in this case was the slp_svrreg command. Once again, you have to specify the full path to the ...
http://www-01.ibm.com/support/docview.wss?uid=aixtools-5c01dd62
The zsnap command is a supplemental tool used by AIX support personnel to gather debugging data. Built around the standard AIX snap command, the zsnap command gathers additional information that the snap command does not provide. You can also use the zsnap command to send a testcase directly to IBM from the machine that generated the testcase data. If needed, the zsnap command can fork ...
http://www-01.ibm.com/support/docview.wss?uid=isg3T1000654
Submitting a Testcase for Dump Analysis ... If this is not the case support will then need a full snap to review. A general snap is produced by typing # snap -r #snap -gc ... testcase.software.ibm.com or testcase.boulder.ibm.com will be redirected to the Ecurep site in Europe.
http://www-01.ibm.com/support/docview.wss?uid=aixtools-47914712
The zsnap tool offers a number of enhancements designed to make it easier to capture and deliver problem information to IBM. The tool uses the already installed /usr/sbin/snap command and supports all snap flags on all supported AIX releases.
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