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https://www.process.st/customer-support/
May 29, 2019 · At Process Street, we know about – and strongly believe in – effective customer support. In fact, we operate a policy where each new employee must undergo a period of customer support experience, which amounts to a few weeks in total. That’s why …
https://www.targetprocess.com/articles/10-ways-to-make-your-customer-support-as-agile-as-your-software/
10 ways to make your customer support as Agile as your software ; ... Do not force a strict process on your support team, let them define their own process based on what is best for both the customers and company. Enable education and encourage knowledge-sharing among team members. If possible, put your support team next to your development ...
https://www.process.st/customer-support-process/
Jan 12, 2016 · The tone of voice: Process Street isn’t Microsoft, a telecom service or a company that puts its customers through a labyrinthine trial to get a response from a support agent.We’re a customer-centric startup with a friendly, helpful tone and a drive to close the gap between our customers and ourselves.That’s reflected in how we talk to our customers, too.
http://www.process.com/support/
Product Support. Networking & Security MultiNet TCPware SSH for OpenVMS VMS Authentication Module. Messaging PMDF Internet Messaging PreciseMail Anti-Spam. Customer Care. Obtain Technical Support Technical Services Program TCP/IP Training PMDF Training Observed Holidays. Community. Join a Mailing List E-Mail Patch Notifications
https://www.cadence.com/content/cadence-www/global/en_US/home/support/support-process.html
This Global Customer Support helps customers to accelerate product development, reduce time to market, and keep CAD and design teams productive. The Cadence Global Customer Support team is committed to providing the help you need to resolve any product-related issues.
https://www.happyfox.com/
Provide Exceptional Customer Support. Everyday. Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums.
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