Software Maintenance And Support Rates

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Software Pricing Considerations – Software Maintenance ...

    http://softresources.com/software-pricing-considerations/
    Mar 28, 2014 · Software maintenance is the annual cost that you pay for upgrades and support of the software. The software maintenance cost is driven by a percentage of the initial software license fee – which is usually between 16-25% of the license cost per year. You need to pay close attention to a couple of items in the software maintenance agreement as ...

SAP Raises Software Maintenance Fees for New Customers CIO

    https://www.cio.com/article/2436822/sap-raises-software-maintenance-fees-for-new-customers.html
    The maintenance fee is the sacred cash cow for enterprise software vendors. A vendor's maintenance and support fee on each software license, usually 20 percent to 25 percent of the net license ...Author: Thomas Wailgum

What are typical maintenance fees as a percentage of up ...

    https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
    An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a signi...

High Software Maintenance Fees and What To Do About Them ...

    https://www.computereconomics.com/article.cfm?id=1033
    High Software Maintenance Fees and What To Do About Them Software maintenance fees pay for two services from the vendor to the customer. They pay for ongoing product development that provides new product features, regulatory updates, and bug fixes. They also pay for phone and Web-based support for times when you need help with the system. This Research Byte analyzes why maintenance fees are ...

Software maintenance pricing - Fair or out of control ...

    https://www.techrepublic.com/blog/tech-decision-maker/software-maintenance-pricing-fair-or-out-of-control/
    Like it or not, software and hardware maintenance is a way of life in IT. ... In summary, when maintenance costs rise at crazy rates, you have a few options: Negotiate with the vendor. While this ...

Computer software maintenance agreements

    https://dor.wa.gov/get-form-or-publication/publications-subject/tax-topics/computer-software-maintenance-agreements
    What kind of taxes do I owe on custom software or customization services? You may owe service and other activities B&O tax on support service sales or maintenance sales if: the sale relates to custom software, or; the sale relates to the customized elements of prewritten computer software.

Software Maintenance: Understanding and Estimating Costs

    http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
    Oct 21, 2016 · Well, not physically, but things do happen that require certain actions be taken to preserve the intended use of the software. Equating physical maintenance to software maintenance gets the point across, but the analogy needs further explanation to help us understand how to properly plan (and budget) for the necessary costs of keeping your ...

Standard Percentage Rate for Annual Software Maintenance

    https://it.toolbox.com/question/standard-percentage-rate-for-annual-software-maintenance-060914
    All above are correct. Some charge 10 - 16% but that is commonly maintenance only. For example, Microsoft charges 16% for maintenance, but hot-line support is extra. Also some force you to pay maintenance every year or you lose the software. Some do not. Most complete ERP solutions are around 20% which includes maintenance and hot-line support.



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