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https://www.gartner.com/en/information-technology/glossary/hardware-and-software-maintenance-services
Maintenance services include both hardware maintenance and support services, and network software maintenance and support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair.
https://economictimes.indiatimes.com/definition/Software-Maintenance
Software maintenance is a part of Software Development Life Cycle. Its main purpose is to modify and update software application after delivery to correct faults and to improve performance. Software is a model of the real world. When the real world changes, the software …
https://ictintegration.weebly.com/maintenance-and-support-definition.html
technology integration support for administrative applications, usually conducted through specialized consultants or software/systems vendors. As with maintenance, support can be delivered through a variety of mechanisms, including in-house technology specialists, external volunteers, or …
https://cds.cern.ch/record/1277556/files/EMI-DSA1.1-1277556-Software_Maintenance_Support_Plan-v1.0.pdf
This document presents the fundamental principles that will guide the Software Maintenance and the User Support tasks within the project. The Software Maintenance task is responsible to coordinate the continuous maintenance of the middleware components developed within the project and included in an EMI distribution, preserving
https://www.ppmp.com.au/ppmpforms/JoinMS/SoftwareLicenceSupportAgreement.pdf
4 9098626_007.doc ‘Software’ means the software type and version set out in schedule 1; ‘Supply’ has the same meaning as in the GST Act; ‘Support’ means the support services provided by PPMP under this Agreement; ‘Support Charge’ means the support and maintenance charges per month specified in schedule 1; ‘Support Software’ means the support or diagnostic software provided ...
https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nbsspecialpublication500-106.pdf
U.S.Department ofCommerce NationalBureau ofStandards ComputerScience andTechnology NBS BUC*T>ONS NATLINST.OFSTAND4TECHR.I.C_ NBSSpecialPublication500-106 Guidanceon Software Maintenance
http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
Oct 21, 2016 · This is a type of software maintenance called corrective maintenance, defined as reactive modification of a software product performed after delivery to correct discovered problems. Issue #2 Users have been successfully logging into the system for several days now and things are going great, but you discover the issue is back and users can no ...
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