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https://en.wikipedia.org/wiki/Production_Support
The importance of production support. In order to understand the importance of production support, one needs to take a few factors into account. Studies have found that the maintenance cost of software is more than 90% of the total cost. [citation needed]
https://www.vmware.com/support/services/saas-production.html
Overview. VMware Software as a Service Production Support is designed with your access to SaaS products in mind. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
https://career.guru99.com/top-20-production-support-executive-questions-and-answers/
1) What is production support? Production support is the practice of supporting the IT systems/applications. A production support executive receives requests from end-users and analyzes these requests and responds to the end user with a best possible solution.
https://www.linkedin.com/jobs/view/software-engineer-java-production-support-at-capgemini-1714124912
Software Engineer (Java Production Support) Capgemini Dallas, TX, US 2 days ago Be among the first 25 applicants. See who Capgemini has hired for this role. Apply on company website.
https://www.quora.com/What-kind-of-responsibility-do-in-Production-Support-projects-and-please-eleborate-L1-L2-L3-support-responsibilities
Nov 24, 2017 · Production support as the name says is about Supporting the production environment of the company. This job needs a responsible person who can take responsibility of the production environment. Responsibility of a person working on Production supp...
https://www.capitalonecareers.com/job/plano/software-engineer-production-support/1732/14769058
Great - and always improving – software engineering combined with Production support strategies are an essential ingredient of our current and future success. We are actively seeking talented software engineering and support specialists who can own support of applications and systems in production and can drive reliability and performance ...Work Location: Texas
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.
https://www.kayako.com/blog/best-customer-support-team-tools/
Jan 28, 2016 · Working on the frontline of a support team is a huge responsibility, and a very varied role. It involves dealing with lots of aspects of the customer experience, from customer interactions and resolving queries, through to working with the product team on useful feedback.
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