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https://www.gartner.com/en/information-technology/glossary/software-support-services
Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support.
https://softwaresupport.softwaregrp.com/
Provides automated endpoint management, software distribution, support, and more. ZENworks Desktop Containers . Package, test, and deploy containerized Windows apps quickly and easily. ZENworks Service Desk . Streamlines and automates the way you provide IT services to your business. ZENworks Asset Management
https://multidataservices.com/support-center/
The Support Team at MDS offers support by phone, email or through direct submission of a support ticket. Contact us for support for MDS Management Software.
https://en.wikipedia.org/wiki/IT_service_management
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
https://www.zendesk.com/support/features/customer-service-management-software/
Customer support software is the means that a company uses to set up their customer service in the digital age. It enables them to stay current with various communication trends and channels beyond traditional email support. For example, many options for customer service management software offer the ability to communicate through social media ...
https://www.ibm.com/services/technology-support/hardware-software
Hardware and software support services from IBM can help you prevent and resolve issues quickly. Our integrated, around-the-clock hardware and software services are backed by IBM's product expertise, global support infrastructure, thousands of highly trained employees worldwide and Watson™ cognitive computing capabilities.
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