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https://en.wikipedia.org/wiki/Software_maintenance
The software maintenance, which can last for 5–6 years (or even decades) after the development process, calls for an effective plan which can address the scope of software maintenance, the tailoring of the post delivery/deployment process, the designation of who will provide maintenance, and an estimate of the life-cycle costs.
http://rti.etf.bg.ac.rs/rti/ms1es/Literatura/Grubb_Takang-Software_Maintenance_Ch5.pdf
Software maintenance itself as a field of study is new compared to software development. The process and life-cycle mod-els have evolved in an environment of high awareness of software development issues as opposed to maintenance issues and, as such, are development models. There are very many software process and life-cycle models and,
https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Application Maintenance and Support — Best Practices ... creating a scenario to test the results and to include the end user in the process of execution of the software application ...Author: Orchestrate Technologies, LLC
https://www.acq.osd.mil/log/MR/.PSM_workshop.html/2017%20Files/Day2/03_Software_Sustainment_Hamilton.pdf
• Includes processes, procedures, people, material and information required to support, maintain and operate the software aspects of a system (SEI definition). •Software Maintenance • The process of modifying a software system after delivery to correct faults, improve performance or adapt it to a changed environment (IEEE definition)
https://www.flatworldsolutions.com/IT-services/software-maintenance.php
If yes, outsource software maintenance and support to have more hours in a day and save big on hiring and operational costs. At Flatworld Solutions, we provide dedicated software maintenance and support services that will enable you to concentrate on your core business functions.
http://www.professionalqa.com/software-maintenance-models
Aug 24, 2018 · Software Maintenance Models: To overcome internal as well as external problems of the software, Software maintenance models are proposed. These models use different approaches and techniques to simplify the process of maintenance as well as to make is cost effective.
https://www.processproerp.com/maintenance-and-support
Maintenance and Support. To help our clients achieve the maximum return on their investment, ProcessPro’s client-centered support philosophy recognizes that our business will grow and prosper only when our clients are happy with our products and services.
https://www.mif.vu.lt/~adamonis/pkp/1415p/Tema12-User%20Support%20and%20Maintenance.doc
The presented user support and software maintenance process model introduces key elements (base practices) of the process. The model is defined in the terms of base practices and their associated work products. The model is compatible with the ISO12207 standard by its construction.
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