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https://seqlegal.com/blog/software-support-slas
Written contracts covering the provision of software support services often incorporate some kind of service level agreement, or SLA for short. If you have been tasked with preparing or negotiating a For example, where hosting, hosted services and/or software maintenance are being provided, an SLA may also cover aspects of those services.
https://www.andrew.legal/blog/2019/1/18/software-as-a-service-service-level-agreement-template
Jan 18, 2019 · If you have specific questions regarding the hosted services provision, or any aspect of a Software as a Service Contract, please don’t hesitate to get in touch.. A service level agreement (“SLA”) is a contract between a service provider or vendor and a client or customer.Location: 24 Coates Street Medford, NJ, 08055 United States
https://www.checkpoint.com/downloads/service_level_agreement/support-sla.pdf
This Check Point Direct Support Program Service Level Agreement (the “Agreement”) is an agreement between you (both the individual purchasing the Support and any legal entity on whose behalf such individual is acting) (hereinafter “You” or “Your”) and Check Point Software Technologies…
http://www.pnmsoft.com/wp-content/uploads/2013/07/PNMsoft-Software-Maintenance-and-Support-Level-Agreement.pdf
PNMsoft (The “Vendor”) Software Maintenance and Support Level Agreement (SLA) 1. Subject to the full payment of the Software and maintenance fees, technical support shall be provided by telephone, e-mail and via the Vendor’s web site to up to 5 individuals representing the …
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement This is a short-form software support contract. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. The template assumes that support is to be provided in relation to a particular software system, rather than software generally.
https://www.netmotionsoftware.com/support/support-sla
NetMotion Software Service Level Agreement (SLA) Summary When obtaining support from NetMotion Technical Support you will get your best response by calling our Technical Support phone line.
http://www.jollytech.com/download/Jolly-Technical-Support-Plan-Service-Level-Agreement.pdf
This Agreement represents a Service Level Agreement “SLA” or “Agreement” between Jolly Technologies Inc. (“Service Provider” and [Customer Name] “Customer”, together referred to as “Stakeholders”, for the provisioning of IT services required to …
http://cdn.ttgtmedia.com/searchSecurity/downloads/SAASSLA.pdf
This Service Level Agreement template is adopted by City Purchasing Policy for Software as a Service (SaaS) solutions and serves as a supplemental document to the City contract with the Vendor. SaaS is defined as software applications hosted by the vendor where the City does not take ownership of …
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