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http://keonahealth.com/triage-software/
Triage and call support software Give your staff and nurses guidance through triage with gold standard and branching protocols. Reduce or eliminate voicemail with easy call handling that doesn’t allow any calls to fall through the cracks.
https://www.cleartriage.com/
Protocols support nurses in providing safe, standards-based telephone triage to patients. The Schmitt-Thompson protocol logic has been reviewed and refined by over 200 community physicians, subspecialists and triage nurses. Their protocols are currently used in over 400 health systems and health plans and an additional 10,000 physician practices.
https://www.cleartriage.com/support/
Six short videos about key concepts in telephone triage including the use of the nursing process and common clinical pitfalls. By Carol Rutenberg, MNSc, RN-BC, C-TNP, nationally-recognized author and speaker on the topic of nurse telephone triage.
https://www.selectec.com/the-support-process-triage/
The real benefit of the triage system is that as a group we learn. Our support team has a broad range of unique skills. Some are ex System Admins with experience of £500,000 budgets and 1000s of demanding users. Others are experts in their field, be it Mac, Linux or all the secrets of SSL and Javascript.
https://www.intel.com/content/dam/www/public/us/en/documents/training/lustre-triage-and-support.pdf
Support for Intel's Lustre* products falls into the following categories: Level O — this is the level of support that is provided by all Resellers (partners) to their end customers, as the foundation of the support relationship. The most important element of Level O support is to maintain contact
https://www.quidel.com/support/support-request
Triage meter-based products and the Triage BNP for the Beckman Coulter Access Family of Immunoassay Systems 24/7 Support Tel: 800.874.1517, option 2, then option 4 (in the U.S.)
https://www.guru99.com/bug-defect-triage.html
Jan 22, 2020 · What is 'Defect Triage'? Defect triage is a process where each bug is prioritized based on its severity, frequency, risk, etc. Triage term is used in the Software testing / QA to define the severity and priority of new defects.
https://support.zendesk.com/hc/en-us/community/posts/204361768-Zendesk-on-Zendesk-How-we-triage
Jul 10, 2015 · This triage agent is also in the best position to identify emerging support trends, assist the management of our problem/incident workflow, and assist during red alert events. An agent on triage usually handles 30-50 tickets each hour. The majority of the time there will be one advocate assigned to this role an hour.
http://www.gptriage.info/
From this experience and to support the RACGP accreditation requirements for a "triage system" in practices; Medics for Life developed the General Practice Triage System as the next generation of triage resources. The most important use for triage systems is in managing the unpredictable demand of "urgent/ same-day care".
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