Find all needed information about Splunk Support Case. Below you can see links where you can find everything you want to know about Splunk Support Case.
https://www.splunk.com/en_us/support-and-services.html
Splunk ® offers a variety of support options to help ensure your success Support Programs Details on Splunk’s Base, Standard and Premium support levels and …
https://www.splunk.com/view/support/SP-CAAAAFV
The Splunk Support team helps fuel this energy as it strives to overachieve. Splunk customers consistently rate us in the 90s for satisfaction and support renewals. Splunk offers Community, Enterprise and Global Support Service Levels to ensure your success with Splunk and solve your problems quickly.
https://docs.splunk.com/Documentation/Splunk/8.0.1/Troubleshooting/HowtofileagreatSupportcase
Most Support cases are for functional problems: the software has been configured to do something, but it is behaving in an unexpected way. Splunk Support needs both the context of the problem and insight into the instance that is not performing as expected.
https://answers.splunk.com/answers/216856/how-do-i-file-a-splunk-support-case-contact-splunk.html
Feb 23, 2015 · 1. Support Portal (the best way to file a case) Login into "splunk.com" and navigate to "Support & Services" on the top left of the page and then click onto "Support Portal" on the drop down list. 2. Email You can email us at "[email protected]" which will file a default P3 case. Please note your email address must be associated with your accounts entitlement.
https://www.splunk.com/en_us/support-and-services/support-programs-legacy.html
A current Splunk Light Support contract is required in order to upgrade a Splunk Light server with a current license to a new major version of Splunk Light. Contact customer support about an existing case. Case Priority Levels. Splunk offers different response times and case handling based on case priority levels. P1 = A Production Splunk installation is completely inaccessible or the majority of its …
https://www.splunk.com/en_us/legal/use-case-definitions.html
Splunk use case videos give users a practical approach to investigating and solving specific problems within their networks. These videos are particularly helpful to beginner and intermediate users, giving them actionable examples that they can start using today.
https://docs.splunk.com/Documentation/Splunk/8.0.1/Troubleshooting/ContactSplunkSupport
Contact Support. For contact information, see the main Support contact page.. For detailed information about working with Splunk Support, see Working with Support and the Support Portal.. Here is some information on tools and techniques Splunk Support uses to diagnose problems.
https://www.splunk.com/en_us/support-and-services/support-programs.html
Splunk Support Programs are available for Splunk User Behavior Analytics, Splunk Insights, Splunk Light, Phantom, OEM and MSP Providers, and our Free edition. Four support levels provide the assistance you need to accelerate the value you can capture with Splunk.
https://www.splunk.com/en_us/legal/terms/splunk-cloud-service-support-terms.html
Splunk provides telephone support (for most products), online documentation, web forums, email and a web-based portal for submitting cases and tracking case status. Support cases are handled based on case priority levels as described below.
https://www.splunk.com/en_us/customers.html
Over 15,000 customers in 110 countries are using Splunk to be more productive, profitable, competitive and secure. ... Read the Case Study. ... Valve Uses Splunk Software to Support Business Growth. Enhances IT operations and security stance with Splunk Enterprise.
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