Find all needed information about Symantec Basic Vs Essential Support. Below you can see links where you can find everything you want to know about Symantec Basic Vs Essential Support.
https://www.symantec.com/connect/forums/basic-vs-essential-support
Symantec helps consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. The Symantec Connect community allows customers and users of Symantec to network and learn more about creative and innovative ways to use ...
https://www.symantec.com/support-center/essential-services
Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support. Find out more about your Maintenance benefits. Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed software products.
https://www.symantec.com/en/uk/store/popup.jsp?popupid=essential_vs_basic
Essential vs. Basic Support: Support Services Essential Support Basic Support; Telephone Access to Support Engineers: 24x7x365: 8 a.m. - 6 p.m. ... Access to the Symantec Connect Security Forum – a forum monitored by Symantec Encryption Support Engineers to answer PGP product questions.
https://www.symantec.com/en/uk/store/popup.jsp?popupid=support-options-lb&class=lbLarge
Essential vs. Basic Support vs. Upgrade Assurance. Support Services Essential Support Basic Support Upgrade Assurance* Telephone Access to Support Engineers: 24x7x365: 8 a.m. - 6 p.m. Business hours-Severity One Initial Response Time Goals: ... ©1995 - 2017 Symantec …
https://www.symantec.com/en/aa/store/popup.jsp?popupid=essential_vs_basic
What is Essential Support? Support Services Essential Support; Telephone Access to Support Engineers: ... Downloadable Software Upgrades, Updates, and Packages: Access to Support Knowledge Base: Access to Symantec Connect Security Forum: Designated Callers: 6 per product title * Support is non-refundable. ©1995 - 2017 Symantec Corporation ...
http://eval.symantec.com/mktginfo/enterprise/other_resources/ent-support_services_handbook_for_essential_support_and_basic_maintenance_06-2007.en-us.pdf
Symantec Enterprise Support Services Handbook Essential Support and Basic Maintenance 10 Event and Process Information Logs Traces Screen dumps Severity Level Level 1 to 4 Please be in front of the computer you need to troubleshoot. When you call: When you call Symantec Support an automated attendant will answer and prompt you for
http://eval.symantec.com/mktginfo/downloads/ent-symc_basic_maintenance_datasheet.pdf
Symantec Basic Maintenance Services Basic Coverage for Non-Essential Systems Page 1 of 2 Protect Your Investments. Every computing environment requires reliable technical support and timely software updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies — and your business. This package
https://support.symantec.com/us/en/article.TECH236428.html
Your designated contacts will act as a liaison with Symantec technical support staff. The number of designated contacts you are entitled to appoint is based on the Maintenance offering you purchased for your product (Essential Support customers may designate up to six (6) contacts per title of software).
https://submit.symantec.com/websubmit/essential.cgi
Use the form below to upload a suspected infected file or an email with a malicious attachment to Symantec Security Response. This submission form is intended for Essential customers with a valid support ID number. Users of Norton products may submit suspicious files to Security Response by using this submission form instead.
https://www.symantec.com/support-center/maintenance-overview/maintenance-tiers
While Maintenance for Symantec’s perpetually licensed software products includes access to deliverables such as version upgrades, product updates, maintenance packs, patches, hot fixes and 24/7 Technical Support as standard, those software products that rely on critical updates to function, including security content updates, have a higher ...
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