Find all needed information about Symantec Business Critical Services Support. Below you can see links where you can find everything you want to know about Symantec Business Critical Services Support.
https://www.symantec.com/services/premium-support
Partnership with a named advocate, a support expert focused on your solution specific goals. Access to a designated support engineer with advanced technical expertise for one Symantec product family who directly manages your cases. Priority access to seasoned support engineers after regional business hours.
https://www.symantec.com/services
Consulting Services. Symantec Consulting Services provide the experience, expertise and industry intelligence to help you better architect, design, implement and optimize your security software, people and processes.
https://support.symantec.com/us/en/article.INFO4324.html
Symantec Premium Support - List of Covered Products ... Business Critical Services Remote Product Specialist (RPS) or Customer Success Select. NOTE: Customers are encouraged to periodically review this list of covered products, which may be revised and updated by Symantec from time to time without notice.
http://eval.symantec.com/mktginfo/enterprise/other_resources/b-other_resources_bcs_support_matrix_07-2008.en-us.pdf
Enterprise Support Services Essential Support Business Critical Services* Advanced Access Remote Product Specialist Premier—DataCenter, National, & Global Severity One Initial Response Time Goals 30 minutes 15 minutes 15 minutes 15 minutes Telephone Access to Support Engineers 24x7x365 24x7x365 24x7x365 24x7x365
http://eval.symantec.com/mktginfo/enterprise/other_resources/b-other_resources_ent_support_services_matrix.07-2009.en-us.pdf
Symantec protects the world’s information and is the global leader in security, backup, and availability solutions. Our innovative products and services protect people and information in any environment—from
https://www.symantec.com/support-center/essential-services
Having the right technical support plan is vital to any IT and security risk management program. Some organizations therefore may require a more advanced level of technical support than that provided by Essential Support. For more information on advanced support offerings, consulting and education services, visit Symantec Technical Services.
http://eval.symantec.com/mktginfo/enterprise/brochures/b-brochures_business_critical_services_03-2009_13579373-2.en-us.pdf
Business Critical Services offers you the highest level of protection for your Symantec technologies. We provide a range of options from the highest level of responsiveness to personalized, proactive services that are highly regarded in the industry.
https://www.symantec.com/about/customer-success
Email Security.cloud, Symantec Endpoint Protection Cloud, Symantec Web Security Service LEARN MORE > KAKUDAI chose Symantec Web and Email Solutions to deliver fast and safe connections from each business location
https://www.veritas.com/services/business-critical-services
The Veritas Business Critical Services Remote Product Specialist offering includes an assigned, product expert to personalize your support experience. In addition to priority call queuing, you’ll have access to the product expert who will understand your products and has a deep understanding of your unique IT environment.
https://support.symantec.com/
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
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