Symantec Business Critical Support

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Premium Support Symantec

    https://www.symantec.com/services/premium-support
    Partnership with a named advocate, a support expert focused on your solution specific goals. Access to a designated support engineer with advanced technical expertise for one Symantec product family who directly manages your cases. Priority access to seasoned support engineers after regional business …

Symantec Support

    https://support.symantec.com/
    Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more

Essential Support Services Symantec

    https://www.symantec.com/support-center/essential-services
    Stay Protected with Essential Support Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support.  Find out more about your Maintenance benefits.

Symantec Business Critical Services for the Enterprise

    http://eval.symantec.com/mktginfo/enterprise/brochures/ent-brochure_business_critical_services_08_2006.en-us.pdf
    When you turn to Symantec’s Business Critical Services for protection of your most critical assets, we commit to deliver our highest level of responsiveness. With each call to our global support centers, Priority Call Queuing moves your call forward in line, placing your queries and cases above those of other Symantec support customers.

Symantec Business Critical Services Marketplace

    https://www.rapid7.com/marketplace/rapid7/symantec_bcs
    Support & CSM. Partners. Sales Partners. Technology Partners. Find a Partner. Research. Blog; Support; Contact; Free Trial. Helpful Links Product Support Product Pricing Resource Library Events & Webcasts Training & Certification News & Press Releases About Rapid7. ... Symantec Business Critical Services ...

Symantec Business Critical Services for the Enterprise

    http://eval.symantec.com/mktginfo/enterprise/collateral/datasheets/20120908182549_154602.PDF
    When you turn to Symantec Business Critical Services for protection of your most critical assets, we commit to deliver our highest level of responsiveness. With each call to our global support centers, Priority Call Queuing moves your call to the top of the queue, placing your cases above those of other non–Business Critical Services customers.

Premium Support Covered Products & Language Support

    https://support.symantec.com/us/en/article.INFO4324.html
    Premium Support TAM offering can also be named: Business Critical Services Remote Product Specialist (RPS) or Customer Success Select. NOTE: Customers are encouraged to periodically review this list of covered products, which may be revised and updated by Symantec …

Customer Success Center Symantec

    https://www.symantec.com/about/customer-success
    This two-step guide helps you find product support and information in the Connect user community. Read the Guide. Manage Your Product; ... About / Customer Success Center. Customer Success Center. Symantec + Williams ... Symantec Business Critical Services complement SEP and Compliance Suite. Endpoint Security.

About the rule_name and atp_rule_id values in ... - Symantec

    https://support.symantec.com/us/en/article.TECH253616.html
    Incident is created because Symantec EDR got an incident from BDS. The incident recommended actions provided by the Breach Detection Service(BDS). Critical Cynic Detections. CynicIncident. Incident is created because Symantec EDR got one Cynic detection. You can isolate the endpoint(s), remove the file(s) and/or clean the system(s).

High CPU usage due to ccSvcHst.exe on a business-critical ...

    https://support.symantec.com/us/en/article.tech247178.html
    Sep 16, 2019 · Open or update a case with Symantec and upload data using SymDiag Download and run SymDiag. Click Collect Data for Support. In the Select Products section, check Endpoint Protection Client, and click Next.



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