Find all needed information about Symantec Essential Support Benefits. Below you can see links where you can find everything you want to know about Symantec Essential Support Benefits.
https://www.symantec.com/support-center/essential-services
Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support. Find out more about your Maintenance benefits. Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed software products.
https://support.symantec.com/us/en/article.HOWTO109566.html
Rapid response and resolution from Technical Support, 365 days a year (Essential Support) Symantec’s skilled Technical Support Engineers are available around the clock, every day of the year to help with your technical questions and resolve product …
https://www.symantec.com/support-center/maintenance-overview
Symantec has a range of security, consulting, premium support and educational services to help you maximize the value of your investment. Learn more . *You must be properly licensed with current Maintenance in order to access Maintenance benefits.
https://www.symantec.com/support-center/maintenance-overview/maintenance-tiers
While Maintenance for Symantec’s perpetually licensed software products includes access to deliverables such as version upgrades, product updates, maintenance packs, patches, hot fixes and 24/7 Technical Support as standard, those software products that rely on critical updates to function, including security content updates, have a higher ...
https://www.cdw.com/product/Symantec-Essential-Support-technical-support-renewal-for-Symantec-End/4363883
Symantec Essential Support offers response time targets of thirty minutes for your most critical issues and gives you 24 x 7 x 365 access to more than 2000 support professionals located across the globe.Price: $12.99
http://eval.symantec.com/mktginfo/enterprise/other_resources/ent-support_services_handbook_for_essential_support_and_basic_maintenance_06-2007.en-us.pdf
Symantec Enterprise Support Services Handbook Essential Support and Basic Maintenance 10 Event and Process Information Logs Traces Screen dumps Severity Level Level 1 to 4 Please be in front of the computer you need to troubleshoot. When you call: When you call Symantec Support an automated attendant will answer and prompt you for
https://submit.symantec.com/websubmit/essential.cgi
Use the form below to upload a suspected infected file or an email with a malicious attachment to Symantec Security Response. This submission form is intended for Essential customers with a valid support ID number. Users of Norton products may submit suspicious files to Security Response by using this submission form instead.
https://support.symantec.com/us/en/article.TECH236428.html
Your designated contacts will act as a liaison with Symantec technical support staff. The number of designated contacts you are entitled to appoint is based on the Maintenance offering you purchased for your product (Essential Support customers may designate up to six (6) contacts per title of software).
https://www.symantec.com/support-center/renewals
Essential Support: Standard entry-level Maintenance offering for Symantec’s on- premise perpetual software products. Provides access to critical security content, software version upgrades and product updates, and 24/7 access to Symantec's technical support. Learn more about Essential Support.
https://www.symantec.com/partners
Symantec named a Leader in The Forrester Wave™: Enterprise Email Security, Q2 2019. ... Symantec has worked together with AWS to develop an essential guide to AWS security. Download Now. Support Center. Support Center Home. ... This two-step guide helps you find product support and information in the Connect user community. Read the Guide ...
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