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https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
Technical Support Executive is one of the designation in BPO, the executive have the technical knowledge about the product of any company, who can solve the problem of customers on the call like Mobile Phone, Laptop any many other electronics company hire the person for the post of Technical Support to provide the assistance to the customer of their company.
https://www.cgsinc.com/en/business-process-outsourcing/technical-support
Our technical support solutions adhere to best practices developed over 30 years. We have experience resolving a broad range of technical issues for world-leading PC makers, telecommunications, high-tech and consumer electronics companies. We’re adept in the leading help desk systems such as ServiceNow; so, we’re compatible no matter what tools you use. We can offer your customers ...
https://www.naukri.com/bpo-technical-support-jobs
Apply to 1 Bpo Technical Support Jobs on Naukri.com, India's No.1 Job Portal. Explore Bpo Technical Support Openings in your desired locations Now!
https://www.indeed.com/q-Technical-Support-Call-Center-jobs.html
33,046 Technical Support Call Center jobs available on Indeed.com. Apply to Call Center Representative, Technical Support Representative, Technical Support Specialist and more!
https://www.jobhero.com/resume-samples/technical-support-representative/
Technical Support Representative / LPS Powercell. Technical Support representative for a mortgage software application dedicated to Bankruptcy, foreclosure, and REO. Implemented streamlined resolution process which proactively addressed customer issues. Audited FC bids for servicer clients ensuring accuracy while reducing client risk.
https://www.outsource2india.com/callcenter/site/technical-support.asp
The role of technical support has expanded to include telesales – both pre and post-sales technical support, product support, technical applications and support, customer support services, network tech support, onsite tech support, remote support, call center technical support, remote IT infrastructure management services.
http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
https://www.careerride.com/technical-support-interview-questions.aspx
We have listed questions that are commonly asked during an interview for technical support for BPO, technical support engineer, IT tech support and other technical support positions. The main job of technical support executives is to assist the customers with any technical queries they may have regarding the product. Here are some questions and answers you can expect to see at an interview for technical support …
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