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https://www.zdnet.com/article/after-microsoft-complaints-indian-police-arrest-tech-support-scammers-at-26-call-centers/
Indian police raid 26 call centers, make 63 arrests. The Delhi police's crackdown on tech support call centers came after Microsoft filed legal complaints earlier this year.
https://www.theoctopustech.com/call-center-services-india/
Call Center Services in India. By outsourcing call center services to India with Octopus Tech, you get the best quality of processes, reduced handling time as well as a quick resolution to customer queries. We are an emerging name among call centers in India. Check out some of the services that are covered under our Call center vertical:
https://www.outsource2india.com/callcenter/site/technical-support.asp
Outsource Call Center Technical Support Services. At Outsource2india's technical support centers, technical support outsourcing has long since evolved from simple call handling to business process reengineering. The IT Help Desk has expanded to the integrated Service Desk.
https://blogs.microsoft.com/on-the-issues/2018/11/29/new-breakthroughs-in-combatting-tech-support-scams/
Nov 29, 2018 · On Nov. 27 and 28, over 100 local India law enforcement officials from Gurgaon and Noida raided 16 call center locations identified as engaged in tech support fraud by Microsoft, resulting in 39 arrests so far. These call center operations fraudulently represented themselves as affiliated with a number of respected companies including Microsoft, Apple, Google,...
https://www.nytimes.com/2018/11/28/technology/scams-india-call-center-raids.html
Nov 28, 2018 · The police outside New Delhi raided fake tech-support centers that sent false warnings to Americans and Canadians and then charged to “fix” the nonexistent infection.
https://www.hindustantimes.com/india-news/scare-and-sell-how-indian-call-centre-scammers-cheat-foreign-computer-owners/story-cTE5eHZIo3AkjvTJDhokAK.html
Scare and sell: Here’s how an Indian call centre cheated foreign computer owners A tech support scam begins by planting a pop-up message in the target user’s web browser that alerts them to a ...
https://www.forbes.com/sites/morganhartley/2012/12/16/the-culture-shock-of-indias-call-centers/
Dec 16, 2012 · The Culture Shock of India's Call Centers . ... Orion is an Indian equivalent to American vocational schools like ITT Tech or Devry University. There are over 100 Orion campuses across India…
https://en.wikipedia.org/wiki/Technical_support_scam
Many call centers who run the standard technical support scam also participate in running the Refund Scam. Scamming organizations will buy, sell, or trade spreadsheets containing victim details, including the phone number with which to reach the victim again, to other call centers.
https://www.technewsworld.com/story/32248.html
Jan 29, 2020 · In a move that could dampen the tech sector's unbridled enthusiasm for low-cost outsourcing, Dell said it would stop routing some customer-support requests to call centers in India …
https://thoughtcatalog.com/mclevin/2012/03/what-to-do-when-an-indian-answers-your-tech-support-call/
this is racist. i suggest not to call any foreign tech support. go get your problem fixed…all by yourself! have friends in tech support who are always complaining, just like you…but in the other side. they just can’t bear talking to idiots who do not know simple reset. …
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