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https://www.process.st/customer-support-process/
Jan 12, 2016 · Develop a support procedure document that works for you. As you might have guessed from the product we sell, Process Street is super-focused on processes. Since getting support set up is a collaborative effort, and none of us have a solid background in support, we first collaborated around a shared document in our app to hash it out.
https://creately.com/diagram/example/hx0s15j31/Tech%20Support%20Process
A Flowchart showing Tech Support Process. You can edit this Flowchart using Creately diagramming tool and include in your report/presentation/website.
https://www.geeksaresexy.net/2010/01/14/10-steps-to-a-better-it-support-process/
Jan 14, 2010 · I used to work tech support for a retail point-of-sale system. One of my favorite calls was when a customer called to say that their OCR-A scanner …
https://www.arbor-technology.com/gl/Tag/Process/Index/Technical_Support_Procedures
If on-site technical service is necessary, Arbor will confirm the service charges, on-site location, and technical support visit time with the customer. 3) After completing the on-site service, Application Engineers will fill out an On-Site Technical Service form. Customers are required to sign it as confirmation of services rendered. 4)
http://help.ipass.com/lib/exe/fetch.php?media=ipass_tech_support_process.pdf
iPass can provide both support to End Users directly, as well as Helpdesk to Helpdesk support through the Open Mobile Portal. Unless actively promoting Direct End User Support through iPass, the customer in this model is primarily responsible for end-user support and interaction. In the case where the customer is
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