Technical Support Policy

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Oracle Support Policies

    https://www.oracle.com/support/policies.html
    Oracle Exadata Technical Support Policies. The Oracle Exadata Technical Support Policies document below applies only to Oracle Exadata products acquired (i) prior to March 16, 2010 and/or (ii) between March 16, 2010 and May 31, 2010 with a 3-year warranty.

Technical Support Policy - Corel

    https://www.corel.com/en/technical-support-policy/
    Technical Support Policy. Corel is committed to providing the support you need to make the most of your software experience. For situations where customers have unique issues that require the involvement of a dedicated and trained Corel Customer Support agent, we offer email submission options for most languages and international locations.

Technical Support Policy - Honeywell

    https://www.security.honeywell.com/technical-support-policy-page
    Technical Support Policy for Honeywell Integrated Security. Honeywell is committed to providing the very best customer service and technical support to our customers. Ensuring that our integrator base continues to comply with their agreements by keeping Honeywell certified technicians on staff will help us provide prompt and accurate technical ...

Technical Support Policies and Procedures

    https://www.microstrategy.com/getmedia/70ba8dad-ab67-49f9-abe2-d044cb2ecc8f/Technical_Support-Policies_Procedures
    Each level of Technical Support provides for a set number of Support Liaisons that are authorized to contact MicroStrategy Technical Support. Customers may request to change their Support Liaisons six times per year. It is the customer’s responsibility to advise MicroStrategy Technical Support if there are any existing Technical Support cases ...

Microsoft Office Customer Support Policy - Office Support

    https://support.office.com/en-us/article/Microsoft-Office-Customer-Support-Policy-96162163-b3aa-498b-bbbb-5e757b0f31da
    Support policy for Office for home products The most current versions of our Office for home products include free support via phone and chat for any issue type. Note: For more information about the availability of support throughout the life of a product, visit the Microsoft Lifecycle Policy page and search for your product.

Technical Support Policy Kaseya

    https://www.kaseya.com/legal/technical-support-policy/
    Technical Support Description. Kaseya provides Technical Support Services to its partners and customers. Kaseya Technical Support responds to customer requests for assistance to help evaluate, identify and resolve technical problems encountered with Software covered by an active Subscription License or Maintenance Subscription, as defined in Kaseya’s End User License Agreement and …

Product Life Cycle and Technical Support Policy – ABBYY

    https://support.abbyy.com/hc/en-us/articles/360008884800-Product-Life-Cycle-and-Technical-Support-Policy
    Technical Support Policy. ABBYY is committed to providing you with the support you need to make the most of your software experience. In addition to any tutorials and integrated help files that may be distributed with the software, ABBYY provides technical support subject to terms and conditions stated below* to registered customers of legal versions of ABBYY products.

Support Services and Policies SAS Support

    https://support.sas.com/en/technical-support/services-policies.html
    SAS Technical Support provides problem alert notices and source-level maintenance (executable modules or "hot fixes") for selected critical problems that occur in this release. As of January 1, 2020, SAS is moving to the following, two-level support policy that is …



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