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https://swz.salary.com/SalaryWizard/Technical-Support-Supervisor-Job-Description.aspx
Technical Support Supervisor: Also referred to as: Technical Customer Support Team Supervisor: Requirements and Responsibilities: Supervises a team that provides technical service-related support for an organization.
https://www.jobhero.com/resume-samples/technical-support-supervisor/
Technical Support Supervisors are in charge for coordinating teams ensuring technical services for an organization. Resume samples for Technical Support Supervisor highlight duties such as tracking engineering work, making sure jobs are completed in time and within budget, implementing customer specifications, making sure customer needs are fulfilled, and assigning tasks.
https://www.indeed.com/q-Technical-Support-Supervisor-jobs.html
The Technical Support Supervisor (TSS) is responsible for the recruitment, development and improvement of the Tier 1 Front-line Technical Support Team.
https://www.best-job-interview.com/customer-service-manager-job-description.html
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks, Duties and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards
https://vyvebroadband.com/wp-content/uploads/Vyve-Technical-Support-Supervisor-I.pdf
Technical Support Supervisor (Level 1) – Call Center Job Summary Responsible for overseeing and supervising the day-to-day operations of complex customer support functions of Vyve Broadband’s Internet, Video and Phone products/services. In a 24/7 in-bound call center environment, provides technical assistance to customers (end-users) and employees. Conducts technical
https://www.cleverism.com/job-profiles/customer-support-manager/
At this capacity, the Customer Support Manager maximizes on customer support operational performance through the provision of technical advice to customer support agents, detecting and diagnosing customer support issues, and analyzing and solving those issues.
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